Customer Ratings & Reviews
- Model:
- YBIMLIBE01BLKAM
- SKU:
- 8720079
to a friend
Customers are saying
Customers are impressed with the sound quality and comfort of the Liberty Wireless Behind-the-Ear Clip-On Headphones. Many also appreciate the long battery life and lightweight design, while some found the fit and Bluetooth connectivity inconsistent. A shorter-than-ideal cord length was also a common complaint among users.
This summary was generated by AI based on customer reviews.
Very poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 3rd pair in less than one year. Purchased the first 2 pair, got the third under warranty. Got about 4 months out of the first pair, and one month each for the last 2 pair. Same problem every time, item wont turn on, plug the charger in but the green light does not go on, unit never charges - dead. Took care to dry headphones after each use in order to avoid sweat intrusion to no avail. If you like calling customer support once a month and waiting several weeks to receive your warranty unit then this is your product, otherwise you might want to reconsider.
No, I would not recommend this to a friendBrand response from Team Yurbuds
Posted .We are very sorry to hear about the issues you have experienced with our product. Please reach out to your local JBL Customer Support for information regarding your warranty options to exchange your current headphones for a different model. We apologize for any inconvenience, thank you!
Battery has very short life. Beware.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this set from Best Buy two years ago. I have put them to light to moderate use--on average, about once or twice a week, with several missed weeks along the way. These earphones no longer hold a charge for longer than 5 minutes. For the price, I expect these to last more than 2 years. I'm sure you would too. I know the warranty expired after one year, but if JBL had any integrity as a company, or any intention of building loyalty with us their customers, they'd replace or repair them.
No, I would not recommend this to a friendBrand response from Team Yurbuds
Posted .We are sorry to hear about the issues you are experiencing with our product. Your feedback is highly appreciated and will help us to improve our ability to serve you and other JBL customers. A member of our management team will be contacting you shortly regarding your warranty options, thank you!
Bad Product, Bad Company
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased yurbud Liberty headphones on 10/9/15. They stopped working on 2/21/16. I contacted Harmon customer service and on 2/23/16, they asked me to send proof of purchase in order to process exchange. I emailed proof of purchase back to customer service (same day) and the company has stopped responding. Filed BBB complaint on 3/21/16, as of 4/1/16, company still has not responded.
No, I would not recommend this to a friendBrand response from Team Yurbuds
Posted .We are sorry to hear about the issues you experienced with our product and the lack of customer service you received. We have located your case and a member of our management team will be contacting you shortly, thank you!
No
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get my headphones these were terrible!!!!
No, I would not recommend this to a friendFits great no falling out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These where great. They came with a second pair of buds to fit my ears. Very happy
I would recommend this to a friendI went through 3 sets of these
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of Yurbuds wireless and after about 6 months it would not charge. Yurbuds replaced them. Same thing happened to the next pair. And the next pair. So in 2 years i went through 3 sets of Yurbuds. They don't offer a warranty after 1 year, though, they only gave me a 30% off coupon to their online store. Time to look at other brands I guess.
No, I would not recommend this to a friend