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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 448 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the Glass+ Defense Screen Protector for Apple iPhone 16 Pro Max, especially regarding its durability, warranty, ease of installation, and clarity. Users also appreciate the fit and scratch resistance of the screen protector. However, some customers have reported issues with the screen protector arriving cracked, and others feel the product is not worth the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 448 reviews
  • Rated 5 out of 5 stars

    Its a screen protector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects screens. Exactly what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Privacy zag screen protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case ever it works good and it really is privacy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects the phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels good on the phone. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection for phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This glass protector is the best ever, It keeps my phone safe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlimited replacements makes it worth it because it cracked fairly quickly after purchasing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get one of these, in a month I have to get a new one because it can’t even take a drop without shattering. It protects the screen, but I have never had to get so many screen protectors replaced in my life. And to make matters worse, they’re always sold out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Protector - iPhone 16 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen protector! Always recommend Zagg products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money, Charged Extra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $25 for a piece of plastic, $8 for someone to put it on for me. I was told that if I bought it they would help me put it on. They did’t tell me it would cost extra. I actually hate myself for buying this lol. Also, the adhesive around the screen is exposed, you see the outline. It doesn’t blend into the screen. Just an awful case all around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 1 out of 5 stars

    Shattered on a couch to carpet drop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this screen protector because of the “3x stronger” and “limited lifetime warranty”. 2 weeks in and i knocked my phone off of the couch onto the carpet. Didnt think anything of it, but when i picked it up to continue my text, i felt the edge scratch my finger. I dang near coyldnt belive how shatered the edge was. I went straight to the Best Buy app to see how to handle the warranty, and i cant seem to find anything on how to process it. I just happened to see the link on how to leave a review.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks a lot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks frequently - even with light drops on carpet. Unless you get the replacement protection I don’t advise this one

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    eh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an ok screen protector, i dropped my phone once and it cracked already

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Okay case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a okay screen protector but breaks and crack really easily.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    nope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic piece to put on my phone to put the screen protector on did not fit my iphone 16 pro max - the size i ordered. the screen protector itself also does not fit my iphone 16 pro max perfectly either. tip: buy something else if you're purchasing for an iphone 16 pro max.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. Lasted me a week before it became all cracked. Accidentally dropped from my pockets comparing to other screen protectors I’ve had that dont break my actual screen nor the screen protector from a fall this low I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sizing is not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen protector is good but it didnt cover the complete screen. I can see rainbow colors on the corners due to the gap between case and screen protector. My phone has different brand screen proctor, it covers entire screen for the same case i am using.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a couple months. Isn’t the strongest protector

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Easily damaged, lots of glass debris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from someone who almost exclusively buys Zagg products I have to say this particular screen protector does. not. last. Not only has this cracked within the first week TWICE (got the first one exchanged), but when it does get damaged, there is a lot of debris and rogue glass that doesn’t stay contained to the screen. My spouse and I have the same screen protectors and have had the same issues. It feels very nice and smooth when it is first applied but even with light phone use, it doesn’t hold up. Would recommend to invest in a stronger protector and not waste your time or money with this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tried to upsell Zagg glass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Zagg replacement guarantee and Best Buy didn’t have the replacement. They wanted to upsell me instead. They found one at another store and said they would ship to me. A few days later they cancelled the order. It’s not like it was for an outdated model, it was for iPhone Pro Max 16. Not satisfied

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Cracked after a week

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was relatively easy. I was worried because big bubbles appeared but I was able to force them out and I was satisifed with the result. Dropped my phone on a soft floor and the side cracked. Wondering if this initial batch for the new iphones are defective.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst screen protector ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is horrible. It says that is three times stronger. I’ve had screen protector stronger than this from five below. This doesn’t even get any star rating. I want my money back. I’ve already replaced the screen protector twice already. You guys need to take this off the shelf. The only reason why I gave it one star is because it won’t let me submit my opinion.

    No, I would not recommend this to a friend