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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 777 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers admire the InvisibleShield HD Clear Film Screen Protector for Samsung Galaxy Note9 for its excellent screen protection, ease of application, and clarity. Many found the product fit their phone perfectly and offered good scratch resistance, while some experienced challenges with installation and adhesion. A few customers felt the price was high. The lifetime warranty was also a frequently praised aspect of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 777 reviews
  • Rated 1 out of 5 stars

    losing face

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen started bubbling up after 3 days. Warranty out and it did it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very thin cover

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy it. It does not protect my phone. Never again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This film is not worth buying, bubbles up and hard smooth out on phone screen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy these screen protection. Go to amazon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad!!! When I installed for first, it got damaged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work with my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too flimsy. It didn't work with my case. Had to get the glass shield.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Bother Buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector could not be applied following the directions

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never reccomend this. This is trash would never buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged the same day, had to return. Not worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally would not recommend this product. Not what I expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use, the ends curls up terrible product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with the pen. Pen leaves lines in film.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is nothing to say it was not good bad, real bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t apply good and also doesn’t fit screen properly

    No, I would not recommend this to a friend
    • Brand response from ZaggProductExpert
      Posted .

      Hi. We feel terrible that you are experiencing issues with our InvisibleShield HD screen protector. Our latest full-adhesive technology should insure a perfect install, and if this hasn’t been your experience, we want to make it right. Please contact our Technical Support team at (800) 700-9244 or by visiting support.zagg.com. We hope to resolve this with you so you can continue to #LiveFearlessly. zagg

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily marks, lifts, bubbles in less than 2 weeks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesion, Installation

    Rated 1 out of 5 stars

    Another bust from Zagg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased the tempered glass variant because on Zagg's site it stated it was full adhesive but, it was not. So, I ended up with this one unfortunately and it is not great. You use a wipe to to apply adhesive to the back of the protector while it is upright, exposed to the air. The process of applying it to the screen is a joke. It left adhesive behind and still had bubbles. I install vinyl graphics for a living so I am not a novice. A friends did the same. I threw it in the trash afterwards and ordered something better online. I would not recommend Zagg for any curved screen device. The only thing that took the sting was that I got this 25% off. It put my OTD price in the teens. Please heed my warning as well as others and spend your money on a different protector.

    No, I would not recommend this to a friend
    • Brand response from ZaggProductExpert
      Posted .

      Hi Mike. We're sorry to hear of your negative experience with our shield. We'd like to make it right. Please give us a call at 800-700-9244, so that we can discuss a solution with you. zagg

  • Rated 3 out of 5 stars

    Usually good buy this takes some work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I have always bought the zagg shields but this one matches the reviews. I have applied tons of screen protectors and worked long in lcd inspection so dust under the protector is the enemy. I wasn't planning to leave a review but I figured some need to know how to make this work. If you do get dust and junk under the protector gently pull it up and use water to clean the sticky side. No soap, just water lightly rubbing. While somewhat damp apply it back. Some water will be under and will dry after a few hours/day. I've done this to the note 9 shield and pulled it back about 5 times near corners and used water to Windex on a gloved hand to removed dust and junk to get a perfect clean install. Don't throw it away, wash it, apply it, and as long as your hand is gloved and wet lightly scrap imperfections from the sticky side away.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Worst Install process

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Zagg ever since my iPhone 3GS. Their application process was a great way to install a screen protector on a phone. You would simply clean your screen, spray down your display, apply the shield and squeegee the excess liquid out. This version on the other hand is by far the worst installation process I have every used with this company. They have you peel the shield adhesive protector off and damp it with some liquid. WAIT WHAT??!?!?! In the past, when they gave you a spray bottle, you would peel the adhesive protector off and spray it with a lot of liquid then apply it. This one barely has any and is adding lint to the process. I used their dry methods in the past that did a way better job than this. For 24.99 this is completely unacceptable and especially from a company like Zagg. Will be returning if possible and picking up the Whitestone shield instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Adhesion

    Rated 1 out of 5 stars

    WASTE OF MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions was easy, but when i wiped it with the gel the adhesive part got super dirty from the wipe.. so i was left with a dirty screen protector that i can't use.. plus when i bought this no best buy employee came up to me and asked for help/offer if they can put the screen for me (would cost $) EVEN when i got to the register the cashier did not offer..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesion

    Rated 1 out of 5 stars

    The worst screen protector EVER!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on this screen protector. The adhesive is supplied on a small wet wipe you smear all over the screen. After peeling off the first cover you attempt to line it up on the phone and then use a squeegee to get the bubbles out. That does not work because the remaining cover is too stiff to follow the curves of the screen so the next step would be to peel off the remaining cover and try and finish the application. Well, the second cover would not come off and just kept peeling up the protector. When I finally did get the protector free from the second cover it was still too stiff to lay down on the curved screen (hey Samsung, stop with the curved screens will ya). So in frustration the whole package went in the trash. If you feel like throwing away some money then buy this screen protector. It’s a double slap in the face if you actually spend the time and gas to drive to the store and buy it. Zagg should fire anyone associated with developing and selling this product. I only wish Best Buy would allow negative star ratings, I don’t even like giving it one star.

    No, I would not recommend this to a friend