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Customer reviews

Rating 3.6 out of 5 stars with 777 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers admire the InvisibleShield HD Clear Film Screen Protector for Samsung Galaxy Note9 for its excellent screen protection, ease of application, and clarity. Many found the product fit their phone perfectly and offered good scratch resistance, while some experienced challenges with installation and adhesion. A few customers felt the price was high. The lifetime warranty was also a frequently praised aspect of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-777 of 777 reviews
  • Cons mentioned:
    Adhesion, Installation

    Rated 1 out of 5 stars

    Would not attach to the screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After following the directions to the letter, including waiting over 5 minutes before trying to remove the cover from the protective shield, I found it would not adhere to the screen at all. It was extremely difficult to separate the protective shield from the cover at all. This was a complete waste of money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesion, Installation

    Rated 1 out of 5 stars

    Terrible Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is terrible to install and will not curve well around the edge radius of a phone. If it would actually adhere, it may work. The adhesive packet was almost totally dried out. Not worth 1/10 the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great screen protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously I don't have it yet but I did order it. Scheduled to be delivered this Friday. I've owned these for the last several years on different phones. Currently typing this review from my note 8 with the zagg on it. Never had any issues and great quality. Had this phone since launch (9/15/2017) and the zagg went on it straight out of the box. It's not peeling and there are still no bubbles. Don't see this one being any different. Buy it!

    I would recommend this to a friend
  • Cons mentioned:
    Adhesion

    Rated 1 out of 5 stars

    Doesn't stick, multicolor swirls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful protector. Spent an hour and a hlaf trying to install it on the phone and the edges refused to stick down, no matter what. When a SINGLE corner finally stayed down, it had multicolor swirls all over it, even though there were no air bubbles left. Terrible product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great without a case, once I put my Otterbox defender case on, it started to peel on the sides. Still, it protects my screen from scratches

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    COMPLETE WASTE OF MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I JUST GOT MY NOTE9 AND NEEDED SCREEN PROTECTION. ALL THE 1 STAR REVIEWS ARE CORRECT. BUBBLES AND STREAKS GALORE. INSTALLATION WAS HORRENDOUS AND ESPECIALLY ON CURVED GLASS, HOWEVER SAMSUNG HAS BEEN MAKING CURVED EDGE SCREENS FOR A WHILE NOW. ZAGG SHOULD HAVE A BETTER INSTALL PROCEDURE FOR THESE PHONES. I JUST THREW AWAY $25. DONT MAKE THE SAME MISTAKE.

    No, I would not recommend this to a friend
    • Brand response from ZaggProductExpert
      Posted .

      We feel terrible that you are experiencing issues with our InvisibleShield HD screen protector. Our latest full-adhesive technology should insure a perfect install, and if this hasn’t been your experience, we want to make it right. Please contact our Technical Support team at (800) 700-9244 or by visiting support.zagg.com. We hope to resolve this with you so you can continue to #LiveFearlessly. zagg

  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Small bubbles and haze never went away

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squeegee as instructed and got most bubble out. Screen still looked hazy. Let it sit for hours and bubbles -haze were worse. Tore it off and threw it away.

    No, I would not recommend this to a friend
    • Brand response from ZaggProductExpert
      Posted .

      Sorry to hear your HD experience has been less than ideal. Installation is critical and can be difficult on curved devices. If you have a stubborn air bubble, you can gently lift the edge of the InvisibleShield closest to the bubble and use the squeegee to re-apply that area of the screen protector. Stubborn bubbles may require more than one attempt to remove. Again, lift up the edge closest to the bubble. Using the squeegee, push the remaining portion of the air bubble to the lifted edge of the glass. For additional installation tips and instruction, please us a call at (800) 700-9244 or by visiting support.zagg.com. Thank you for reaching out. zagg

  • Rated 1 out of 5 stars

    Total garbage, truly disappointed in Zagg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this product is something I'd expect from cheap throw away screen protectors. As soon as I wiped the adhesive side with their "gel applicator" aka a moist towelette, the screen protector filled with lint. Even better you better be 100% accurate in placement because there is ZERO movement once it is on the phone. Go back to the wet application screen protectors. First Zagg I've bought in a while and definitely the last. Will be returning and buying the $8 wet application screen protector from amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is too big

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 glass case friendly zagg for note 9. Both cracked within a month. Ordered replacements and both dont fit right with case on even though say case friendly. Went to best buy to buy plain old zagg screen protectors because weve used in past & been happy, but they aee too big!! Noticeably big. Would need to be trimmed. Impossible to be case friendly if it is bigger than the screen!! Very unhappy. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give this zero stars

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these crappy glasses. When I first got my phone the phone dropped with the glass and my screen cracked underneath. I replaced my screen for 29.99, and then committed insanity bought this screen again, phone dropped and the screen cracked underneath again. These are bogus. I am even more upset that I have to pay for the shipping of a replacement under the warranty. Such a rip off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't even last 2 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this screen protector up on. Thursday after getting the note 9. I had the manager at best buy put it on and thought all was fine. By Saturday afternoon the sides were bubbling up and the center has a bubble and cut from using the phone while having finger nails.... I didn't even test it in my pocket with keys.

    No, I would not recommend this to a friend
    • Brand response from ZaggProductExpert
      Posted .

      We're sorry to hear you aren't totally satisfied with your product. We'd be happy to work with you toward a positive resolution, give us a call at 800.700.9244. Thank you for reaching out to us with your feedback. zagg

  • Rated 1 out of 5 stars

    Not Worth the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Follow the instructions to a T. Never could get the protector to curve with the edges of the phone and no matter how many times wemt over it with the squeegee bubbles continued to pop up. Not worth the price at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a film, and a very bad one. There is bubbles everywhere, it's quite bad aesthetically and protection wise. I tried the squeegee they give you, and it just made it worse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So installing this was the most difficult thing I've ever done because there are no guidelines on the screen protector on where I should place it on the screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Iphone se

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible screen protector. Hard to put on scratches easily. I'm disappointed best buy even stocks this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash - Lasted less than 12 hours

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bubbles galore, Wouldn't stay stuck on the curved edges. WHAT A WASTE OF MONEY.

    No, I would not recommend this to a friend
    • Brand response from ZaggProductExpert
      Posted .

      We feel terrible that you are experiencing issues with our InvisibleShield HD screen protector. Our full-adhesive technology should insure a perfect install, and if this hasn’t been your experience, we want to make it right. Please contact our Technical Support team at (800) 700-9244 or by visiting support.zagg.com. We hope to resolve this with you so you can continue to #LiveFearlessly. zagg

  • Rated 1 out of 5 stars

    Not good with a otter box!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with a otter box. It peels up on the sides waste of money.

    No, I would not recommend this to a friend