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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1191 reviews

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80%
would recommend
to a friend

Customers are saying

Customers appreciate the ZAGGfolio Keyboard Case for its high-quality keyboard, ease of use, and excellent protection for their iPad. Many also praise the lightweight design, great battery life, and perfect fit for the iPad Air. However, some users experienced connection issues and problems with the hinge. Overall, the positive feedback on the keyboard and protective qualities outweighs the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,191 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great keyboard spring, sturdy but not bul

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Key board works great. Unit must be held to opera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tips over when screen is touched, without holding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gentlemen was great to work with. love the product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cover ok Bluetooth not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover is great protection. Handles well, not slick. Keyboard on the other hand does not communicate with iPad well. Constantly have to forget device and pair again. Frustrating b

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Zagg keyboard shuts off constantlyI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contacted Zagg twice with the problem of keyboard shutting off constantly. Received 2 more and same problem. I do like the look and feel of it which is why I gave it 2 stars.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked good while it lasted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well while it held together. Eventually broke at the hinge and became useless. Was hoping would hold up better coming from Zagg.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps Disconnecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my wife's iPad. It works great, but every time she closes it, the keyboard disconnects from the iPad and has to be re-synched

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am unable to use the case to type, even though I have paired it twice. Very disappointing! Can't locate my receipt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great keyboard, I'm not a fan of the color but it was a great price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like hinge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't care for the way it opened. When opened the iPad's weight made it rock a little. Otherwise it was ok.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    I returned this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't stay connected.. I have the Logitech now and love it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    would never buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50% of time won't connect to ipad......DON'T BUY THIS PRODUCT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Folio keyboard does not work consistently @ Night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Zagg Folio Keyboard in two weeks. Neither folio keyboard would work at night after the sun would go down. At 1st we thought the keyboard was broken, but Now I realize that these are junk & don't work enough for me to have to charge the keyboard. Spend the extra money & buy the backlit night light keyboard it's only 15-20 dollars more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue tooth wasn't on this but the sales clerk said it was

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    When it works, it's GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, this keyboard was the best I've used. I've had keyboard for the iPad in the past and they all eventually have a problem with staying responsive. Over a period of two weeks, it became more and more unreliable in its responsiveness. I was constantly going through the "pairing" prccres. It soon became the (re)pairing process.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing the Zagg keyboard was excited to start using it only to find it worked only part of the time...very frustrating. Checked on line with Zagg customer service ...same problem with other customers. Took it back to Best Buy and they replaced it with no problem... Second one has the same problems!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Less durable than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that the case started to rip after a short time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Fine as a case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so much as a keyboard. Would not stay connected; had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After connecting the blue tooth keypad to my iPad, it lost its connection within an hour. We followed the steps to reconnect it, but the problem persisted; it continued to loose connection within an hour or so. We tried four times with the same result. I was very disappointed and returned it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My high school Dom returned to get a different one. Didn't like it

    No, I would not recommend this to a friend