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Customer reviews

Rating 1 out of 5 stars with 1 review

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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  • Rated 1 out of 5 stars

    Zephyr Manufacturer Wine Cooler poor fabrication

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Wine Cooler looks great and have a professional appearance but, in my experience, I bought this cooler last November and had to change due to child lock malfunction. front door condensation all the time and little stainless-steel discoloration in the front door. Once the imperfections were noticed, immediately made a request to Best Buy for exchange this wine cooler. After a month of waiting, I received the second wine cooler in worst condition than the first one; with a dent at the back of equipment, final polish stains or imperfections on the front door, at the main handle and various dents in the stainless-steel cover of the first drawer. It is unbelievable that a wine cooler of this category and high price is so poorly manufactured. For the second time, I requested an exchange of the equipment from Best Buy and asked them to place a special order with Zephyr Manufacturer to request that this would not happen again to me and other customers. At today, I'm waiting for the third one; hope to receive it in flawless and perfect condition from Zephyr Manufacturer!!!

    No, I would not recommend this to a friend
    • Brand response from zephyrventilation Team
      Posted .

      Hello, Thank you for your review and comments. We apologize for your experience. Please reach out directly to Zephyr at SupportManagement@zephyronline.com. We would like to learn more and resolve your concerns promptly! -Zephyr zephyrventilation