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Customer Ratings & Reviews

Your price for this item is $14.99
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The comparable value price is $69.99

Customer reviews

Rating 3.7 out of 5 stars with 163 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

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68%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Smooth-X Smartphone Gimbal Stabilizer Essential Combo Kit's ease of use, affordability, and compact size, praising its ability to produce smooth videos and its functionality as a selfie stick. However, some users express frustration with the accompanying app's performance and limitations of the two-axis stabilization. A few also note compatibility issues with larger phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 163 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't mastered how to use it. It's a great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gimbal for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth buying this with the stand for only a bit more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good. Very functional and reliable. I recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little gadget for steady pics and videos.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. The product is not simple to use, and the software is terrible. Spend a little more and get a DJI.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SMARTPHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE ALL THE THINGS I CAN DO WITH THIS STABILIZER

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Selfie Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this unless you are looking for a selfie stick with stand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use, I’m just being honest. Had to go online to find some help just operating it lol.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash. Don't buy it, no matter the sale price!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one didn't do the job, and I took it back to Best Buy to get the DJI OM 4 instead. (That is a much better system!) So I learned that the $50 or so price they had this one on sale for, just wasn't worth it. I then added another $50 to get the DJI gimbal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Detective Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device would lock backwards which contradicts its illustration shown above. The Best Buy store representative attempted to reposition the device for proper accessibility to controls, but all attempts failed. I decided to return device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan at all.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of all the info needed to enter in to register the device. There is no reason they need that much personal info. Directions aren’t simple. It was a wasted purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work as described and when I tried to return it, I was told it has to be done within 15 days. I was under the impression that I had 30 days. Also only works with their specific app and it’s not real user friendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for iPhone 12proMax

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy if you have a 12proMax, the clamping mechanism holds down the side buttons...no go!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device charges. However device will not function correctly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BOooooo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. I returned it. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good gimbal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good gimbal broken from first use never attached phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gimbal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Excellent product for recorder video and dialy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I deleted the app after setting it up and it still worked fine, it even works when my phone is not around. Very good stabilization for my GoPro and my phone. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stand for the price I paid. It functions well and is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is invasive! It will not proceed unless it has access to your location. It will not proceed unless you give it permission. You need to set up an account and allow it access to your pictures. Controls is not user friendly. Once I installed the product and turned it on the device wanted to buck my phone off, it was possessed! Also, I had to take my phone’s case off for it to fit properly. Not my case, it’s just a very bad design. Manufacturer is Guilin Zhishen from Guangxi China.....and it shows. This product is no good.

    No, I would not recommend this to a friend