Customer Ratings & Reviews
- Model:
- 597i-36
- SKU:
- 6423791
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
- Pros mentioned:Appearance, Brightness
Elegance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and elegant, this will look great in any kitchen, it has completely modernized our look and it can for you to. We highly recommend and it is a great value. The air rate is strong and the under lights are especially bright.
I would recommend this to a friend Check the item in the box BEFORE you install - can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came with no manual, no screws and was missing the small grease cup, which installer completely missed as well. We only figured it out later. . It was the most nightmarish experience i ever had with best buy subcontractor- we have used this same sun for other BB purchases and never had this kind of experience. Installer presumably used his own screws. I have attached the piece that is missing.
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted .Hi there,
We are so sorry to hear about your experience with your ZLINE product installation. Our products do come with a manual and all hardware needed. Please contact us at zlinekitchen.com/contact so we can send you the proper hardware and product manual. You can also find all of our product manuals on our website: https://zlinekitchen.com/range-hood-manual. Thank you.
- Pros mentioned:Appearance, Brightness
Good quality product from Best Buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality item, looks great as a feature for the update kitchen. The controls are simple and intuitive, and the lights are really bright and useful. Recommended!
I would recommend this to a friend Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to warn the next buyer to move on and find something else. This was 1000k and the quality is so poor. The box was in tact. The packaging was decent, however it arrived dented in 2 obvious places. Too late to do anything about it because all of the interior duct work had already been done. To add insult to injury, at this price it doesn't even have a filter. I do not recommend this product. I didn't see it in the store. These days we take what we can get. Let me do you the favor and save your money.
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted .Hi Maria,
Thank you for your review. We are sorry to hear that your range hood arrived damaged and apologize for this issue. Please reach out at zlinekitchen.com/contact and our customer experience team will advise on how to receive the correct filters for your range hood. Thank you.
- Pros mentioned:Appearance, Brightness
Great hood
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hood looks awesome and works well. Love the lights and fan speed modes. Has buttons on both sides which is nice
I would recommend this to a friend do not waste your money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it came dented twice! it took me months to get a third one and it was also dented! Does not come with proper instructions, no filters inside and best buy does not replace parts for this item. This why is about 1K less than the other hoods
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted .Hello! Thank you for reaching out to us. We are sorry to hear that your ZLINE range hood arrived to you in this condition. This should not have happened and we have brought this to the attention of our quality team. Additionally, none of our range hoods come with charcoal filters included, as this is a specific type of installation and only some customers will convert their range hoods to be recirculating. All of our user manuals can be found here, zlinekitchen.com/range-hood-manual. Additionally, for any replacement parts, those will need to be handled by our Customer Experience team as all parts are specific to only ZLINE range hoods. If you need any further assistance, please reach out to us at zlinekitchen.com/contact and our team can help. Thank you!
- Pros mentioned:Appearance
Vent hood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and delivered just in time for thanksgiving for a customer of ours
I would recommend this to a friend Buyer Beware if you have 8 ft ceiling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hood comes standard with 19 inch chimney pieces which prevent it from being installed at a desirable height without cutting. Get yourself a sheet metal expert or don't buy this if you have an 8 foot ceiling. Zline doesn't have adequate solutions if you call.
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted .Hello! Thank you for taking the time to reach out to us. We are sorry to hear that this has been your experience with your ZLINE range hood. We always recommend purchasing a short kit, if you are not satisfied with the telescoping chimney look. The compatible short kit for model number GL2i-36 is SK-GL1i/GL2i/KE2i/KL3i. If you would like to order this part, please do not hesitate to reach out to us at zlinekitchen.com/contact and our team can assist!
Changes the kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a modern look and have never owned an island cooktop or over the range hood until now. The exhaust system was setup by the geek squad and we’re happy with the overall outcome.
I would recommend this to a friendtitle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RIDICULOUS that this item came with NO DIRECTIONS for installation whatsoever, and it came so damaged the first time, I had to return. It also came damaged the second time , but I just couldn't go through all the hassles again, so I kept it. Basically I will NEVER use Best Buy again.
No, I would not recommend this to a friendBrand response from ZLine Customer Service
Posted .Hello,
Thank you for your feedback.
We apologize for the experience you had.
We always strive to improve our products and packaging and your feedback helps us to achieve that.
Please feel free to give us a call at (614)777-5004, we would love to help however we can.
Thank you.
- Pros mentioned:Appearance
spectacular
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.is spectacular. It is super big and beautiful . fancy
I would recommend this to a friend - Pros mentioned:Appearance
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best range hood!! So nice !! More than a range hood!!
I would recommend this to a friend