I bought this to replace a 13-year-old KitchenAid Architect Series microwave. This one is quieter and very attractive. You're paying for the way it looks! I'm certain there are other comparable microwaves that are several hundred dollars cheaper. Although I measured before purchasing, the microwave doesn't quite fit the custom trim kit I used with the previous one. I will have to order a new trim kit. I recommend going with a trim kit company instead of the KitchenAid trim kit, which is more expensive and seems to have limited venting.

KitchenAid recommended this model as a replacement for the original microwave in our home, which fried after six years of steady use. The rest of our kitchen appliances are KitchenAid and we wanted to maintain the uniformity. This is a good sized unit that cooks well. It is much quieter than some we tested. However, it is relatively expensive. Several other brands seemed to offer more features for the same or less cost.

We purchased this KitchenAid microwave to replace an obsolete KitchenAid. The quality of this new one is not as high quality of the original (the door is a little clunky and the microwave is noisier. However, the microwave looks great and it fits into the old microwave trim kit with a little modification.

We needed a microwave to fit into a particular cabinet, and this one was close in size to our prior one. Works well so far, stainless steel is of good quality, only have had it two months.

Used an installer recommended by Pacific Sales. Had some initial cosmetic issues due to rushed installation, but corrected the next day when we told him that we were going to escalate to Pacific Sales. Had microwave 2 weeks and now starting to get condensation 'inside' the glass door. KitchenAid says that this isn't normal so now we have to have someone come back out to take a look. On the plus side, it's very quiet, not like our 1998 JennAir that we just replaced.