
Rating 4.1 out of 5 stars with 66 reviews
4.1- Quiet (8)
- Right size (7)
- Led lighting (3)
- Price (3)
- Space (3)
- Ice maker (10)
- Poor delivery (2)
- Defective (1)
- Door ajar alarm (1)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 1 out of 5 stars
side by side for small space
we purchased this fridge in the beginning of October, new from the store and purchased the 5 year extended warranty with it. Followed instructions to cycle the ice maker and water dispenser when we first had the fridge installed by Best Buy. waited the 24 hrs for it to start making ice.. very little ice was produced. waited the 72 hours for it reach peak performance per the instruction sheet... no change in ice maker production.. we reported the problem to Best buy and they had a repair tech come out to look at the issue.. he thought it was the ice maker and offered to replace the fridge as we were still within the 14 day purchase period or replace the ice maker. I elected to replace the ice maker so as not to have to go threw all the swapping of food and appliances again. 3 weeks later the ice-maker was replaced, and it still did not work. this time the repair technician thought it was a circuit board, so he ordered the part. on November 2 i noticed water coming out from under the floor by the fridge, pulled the fridge out from the wall and there was standing water under it. there was water seeping under the linoleum and into my sub-floor. I called best buy to report the issue. they sent me tot he claims department who informed me to contact my home owners insurance. 3 missed days of work, my kitchen torn apart, thousands out of pocket, and i still don't have working fridge/ice maker. Now after i have my kitchen floors replaced they will replace the fridge. they say maybe someday when the insurance companies sort out all the problems i will get some of this money back.. i am not holding my breath...
This review is from Whirlpool - 21.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by SPSD
- Rated 4 out of 5 stars
Good regrigerator for the price
Overall this refrigerator meets expectations at a reasonable price, but I experienced the same issues as several other reviewers. The bottom drawer in the refrigerator sticks and does not seem very durable. Somehow the icemaker spits ice out on the floor no matter what size container you are trying to fill, especially with crushed ice. Also, the ice keeps clumping into a big chunk and I keep having to break it up by hand to get it to come out of the dispenser. Best Buy's delivery team and installation of this item, however, would only get 1 star. They refused to put the handles on, did not level it, and damaged my door frame in several places while removing the old refrigerator. It has been over 3 weeks, I've had to make several phone calls and emails, and I have gotten nowhere in getting this resolved.
This review is from Whirlpool - 22 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Posted by SeaRyan
- Rated 4 out of 5 stars
Nice Refridgerator
We like this fridge... It has nice looks and fits into spaces with lower cabinet clearances which was our problem. We could only find a couple of models that would even fit. The LED lighting is really a nice improvement... It makes things look fresh and clean. The ice maker on this model is an in-door design. This really sold me on this model. It is a smaller ice-maker than the old stile that is in the freezer top shelf, but that is fine for us. We have not run out of ice. The in-door ice/water dispenser works OK, like all I have tried, it takes a special technique to keep ice cubes off the floor. Once you learn it, it is fine. I also like the water filter location, in the base of the unit, better than the ones inside... it doesn't use up interior space. This model is pretty quiet.. no complaints.
This review is from Whirlpool - 21.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
Posted by RPIN
- Rated 4 out of 5 stars
Good product
This was a floor model with two small dents. Great price, very quiet, good ice maker with ice and water through the door. Like the location of the water filter
This review is from Whirlpool - 22 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Posted by frequentbuyer1
- Rated 4 out of 5 stars
a better choice than the frigedaire
The first fridge we ordered and had delivered was a Frigidaire of the same size. It started out making noise the moment it was plugged in and never settled down after the cooling period. This one settled right in from the start and is much less compressor noise. It holds all we need for a week or more and is very user friendly with the thru the door water and ice.
Posted by davgeosc