
Rating 4.1 out of 5 stars with 344 reviews
4.1- Space (60)
- Lighting (39)
- Noise Level (27)
- Energy Efficiency (12)
- Appearance (9)
- Ice Maker (92)
- Stainless Steel (10)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Superb appliance for mid-size kitchen
- I investigated and read reviews by previous buyers before purchasing and chose this Samsung Side-By-Side over french door and bottom freezer designs (including other manufacturer). - Ample space in both refrigerator and freezer, glass shelves and plastic bins. Well lighted with LEDs. No more issues of food items falling behind shelves or bins. Spills contained. Easy to clean. - Freezer: Ice maker in freezer door adds more storage space. Buy online an additional freezer shelf for better utility laying items flat or small containers. Freezer drawers are bonus to hold items lended to freezer burn (meats, cheeses, breads) and smaller items. - Really like dual cooling with separate systems running freezer and refrigerator. Must READ manual to learn operation of cooling systems and monitor temperature ranges for kitchen. - Refrigerator: Good adjustable shelves to accommodate food item height, but should be pull out to reach back items. "Wine rack" good for all bottled products (soda, juices, tall-weird shaped) and can tuck small, flat items underneath. LED lighting doesn't go all the way down to bins. In-depth butter/diary upper shelf. Door shelves adequate to fit all needs. Great bins, 3 total, one for meat/cheeses, one for cool climate veggies, and one for fruit or warm-climate veggies. Front In-door control panel & water/ice dispensers: Must READ manual to learn how to operate. Water dispenser is installed pointing towards the rear for easier filling of glasses but not ideal for filling pitchers, coffee pots and/or tea kettles. Water does not turn off causing spills down front and difficult to wipe down. Recommend switching back to ice after using water to prevent inadvertent spills. Front: Stainless-steel platinum holds magnets AND water stains, fingerprints & streaks. A cleaning nightmare -- use micro cloths or magic erasers with "elbow grease". Water filter (expensive) is located at bottom for easier re-placement.
Posted by NavySWO
- Rated 4 out of 5 stars
Nice
Great product. A little pricy but worth it. I like the design of the fridge.it fits a bunch of stuff. I would highly recommend this product to all the families out there with kids. Food stays nice and cold and the refrigerator is energy efficient. The value is definitely there for the price. A lot if freezer space as well which is nice when you are stocking up. Not sure what else I can say. It's a really good value and I do recommend this item.
Posted by Colie1983
- Rated 2 out of 5 stars
yikes!
This is actually a nice refrigerator. But, the ice maker is horrible. Cubed ice comes out crushed. It backs up a lot. And, the inside of it has a lot of built up frost- which probably clogs it. I have reset it, called customer service, but no avail. There was some complaints about the icemaker that I read in reviews. I should have listened. Also, a week after I got the refrigerator, I was cleaning the door with a soft cloth and stainless steel polish. The cloth caught the "S" on the Samsung decal, and took the "S" off. I called for a new "S," or a whole new sticker set. Samsung said, "no way, that is a cosmetic thing." To come out and fix it, they would have charged me for a service call. I just need an 'S!' And, it was only a week old! So, the fridge looks dorky as an "AMSUNG." I actually called again about the sticker and they still said no. So, instead of buying an Amsung stove and microwave to match, I recently bought both Whirlpool. Samsung lost our continued business over a sticker?????? Of an S!!! Not recommended! One more thing- the top shelf is low, you will not be able to fit 2 liters or gallons of milk on ANY of the shelves, so keep the shelves on the door clear! Kinda odd, really.
Posted by bardssong
- Rated 5 out of 5 stars
Initially skeptical but pleasantly surprised
Going by all the reviews for this fridge, I was pretty torn as to which one to buy. I went with this one, because having researched fridges (of all companies) for a month, and gone to all kinds of websites for reviews, etc, this particular model was coming up as better than the rest. I've had this fridge for about four months now and am very happy with it. It's very quiet, efficient, well designed on the inside (shelves, etc), and looks good! The only thing that's not 100% perfect is the ice dispenser. It just takes some getting used to....initially, ice was falling out of our glasses, onto the floor, whenever we tried to dispense some ice. However, with a little bit of practice, we learned to hold the glass right up into the dispenser, leaving no room for falling ice on the sides. We don't use huge amounts of ice, so I can't comment on the speed of the ice maker. Some people may like to take note of the side panelling of the fridge, which is grey (not the normal black), which I think blends much better with the rest of our kitchen. The delivery service itself from Best Buy was flawless. All in all, a great purchase! I will update this review if anything changes.
Posted by JFS6
- Rated 5 out of 5 stars
Love is not a strong enough word.
I can't say enough good things about this refrigerator. I love it. It easily fits all my groceries and has room to spare. the on door temperature controls make it so easy to set and keep things good and chilled/frozen. its quiet and you barely even know its on. It does get fingerprints easily but that's not a big deal. Just wipe it down with a damp cloth and you're good to go!
Posted by AprylFerrell