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Motorola - SURFboard DOCSIS 3.0 High-Speed Cable Modem

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$99.99
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    What's Included

    • Motorola SURFboard DOCSIS 3.0 High-Speed Cable Modem
    • Owner's manual

    Specifications

    • Warranty Terms - Parts: 1 year
    • Height: 8.7 inches
    • Width: 6.4 inches
    • Depth: 2 inches
    • Weight: 1.5 pounds
    See All Specs
    This cable modem features Gigabit Ethernet connectivity for fast downstream and upstream data speeds. Six multicolor LEDs indicate the operational status and a color-coded rear panel ensures simple installation.

    Product Features

    Gigabit Ethernet connectivity

    Ensures compatibility with most PCs.

    Up to 160 Mbps downstream and up to 120 Mbps upstream data speeds

    For fast data transfer.

    6 status-reporting LEDs

    For quick and easy troubleshooting. Multicolored LEDs identify channel bonded mode.

    DOCSIS 3.0 technology

    Along with IPV6 support for reliable connectivity.

    Color-coded rear panel

    Allows for simple installation.

    Note: Ask your cable company if they support DOCSIS cable modems. DOCSIS (Data over Cable Service Interface Specification) is the industry standard for cable-based Internet access service

    Ratings & Reviews

    Overall Customer Rating:
    89% of customers would recommend this product to a friend (186 out of 210)

    Rating Breakdown

    75%
    (156 Reviews)
    13%
    (28 Reviews)
    6%
    (12 Reviews)
    1%
    (3 Reviews)
    5%
    (11 Reviews)
    Value for Price:
    4.4
    Ease of Use:
    4.7
    Performance:
    4.6
    Ease of Installation:
    4.6

    Best Buy Customer Reviews

    (186 out of 210)
    Quality, cost effective product
    5
    Posted by: from GA on 05/13/2013Increased speed in the system. No longer need to rent the slower modem from the cable company. Winner Winner

    0 out of 0 found this review helpful.

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    Reasonable Price; Works Well
    5
    Posted by: from Danville, CA on 05/03/2013Comcast supposedly upgraded the speed on their Xfinity internet service and indicated that in order to best way to achieve these download speeds was to upgrade to a DOCSIS 3.0 router. The install of the Motorola unit was easy, and the cost wasn't too high. However, I don't think the difference in download speeds is substantially improved.
    • I use it in... : Large home

    0 out of 0 found this review helpful.

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    no more router fees
    5
    Posted by: from moval on 04/21/2013i have twc and there lease for router is ridiculous and dumb that's why i purchase this router and with the return fee i was able to upgrade my speeds up 20mbps/2mbps love it no more lease fee the price of it was high compare to ebay but i use my credit card so didn't bugged me that much buy now pay later get points get money rewards works out for me
    • I use it in... : Large home

    0 out of 0 found this review helpful.

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    Fantastic modem at a great price
    5
    Posted by: from Columbia, MD on 04/15/2013After a month or so of owning this modem it's been a fantastic piece of equipment in every aspect, performance, size, compatibility with my internet supplier. My only gripe is the thing tends to get pretty warm/borderline hot.
    • I use it in... : Large home

    1 out of 1 found this review helpful.

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    great buy
    5
    Posted by: from Wayne, nj on 04/14/2013This is a great product for home use. It saved the recurring rental charges from my cable company. Thanks best buy.
    • I use it in... : Apartment

    0 out of 0 found this review helpful.

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    Best Cable Modem
    5
    Posted by: from River Falls, WI on 04/14/2013Great cable modem. I no longer have to pay my cable provider $7 a month to lease theirs. One year of ownership and it pays for itself. Performance is great, just by switching out modems I saw a 10% speed increase.
    • I use it in... : Small home

    0 out of 0 found this review helpful.

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    Great Modem If Your ISP Supports It
    5
    Posted by: from NC on 04/13/2013I'm very pleased with this modem and would buy again. It provides a consistently solid connection from Charter, my ISP. I have read that ISPs tend to upload their own customized firmware to the modem and that there can be major stability issues with Comcast. Make sure to keep the modem in a pretty well ventilated location as it does put off some heat. You might also need to call your ISP and provide the MAC address listed on the bottom of the modem for a successful internet connection to be established.
    • I use it in... : Small home

    0 out of 0 found this review helpful.

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    Does not work with Comcast
    1
    Posted by: from Gainesville, GA on 03/12/2013I bought this when I switched to Comcast cable. After three weeks, I returned this to the store. It would have random periods where it would time out losing connection. Regular internet users would not notice this. If you were streaming video or playing online games you will notice as you will lose connection. If you ran a ping test with -t you would see over time "Request timed out" at random but sometimes frequent intervals causing packet loss and lag. Had Comcast to the home 3 times believing it was on their end. Frustrated I went out and purchased a Zoom Model 5341J which was cheaper. After getting it set up with Comcast, I have not had a problem since and my upstream and downstream are significantly faster than this motorola modem. I liked the interface screen for the motorola modem - it gave more information but the motorola modem and Comcast are just not compatible. Save yourself much frustration, you have been warned.
    • I use it in... : Large home

    0 out of 3 found this review helpful.

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    Improvement over DOCSIS 2
    4
    Posted by: from Portland, OR on 03/08/2013This is simple to install in home. Performance increased over 2.0 was noticeable on Comcast Blast Plus package (Still not getting 50 MBS but close). I would buy this again if I had a choice.
    • I use it in... : Small home

    0 out of 0 found this review helpful.

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    Easy to install and good strong signal!
    5
    Posted by: from Myrtle Beach, SC on 02/18/2013I use this for office but the family also enjoys it too so it needs to stay in a central location. I have a home office which sits far from my modem and the signal was very weak. After I installed this devise, which was easy to connect, the signal was fast and strong. I was told by the sales rep that if the signal has to pass through the kitchen sometimes it can get lost, but this devise had not trouble with any of that. I can now do my work without losing connection every minutes. Love it!
    • I use it in... : Large home

    1 out of 2 found this review helpful.

    Was this review helpful?

    Product images, including color, may differ from actual product appearance.

    Rating Breakdown

    75%
    (156 Reviews)
    13%
    (28 Reviews)
    6%
    (12 Reviews)
    1%
    (3 Reviews)
    5%
    (11 Reviews)
    Value for Price:
    4.4
    Ease of Use:
    4.7
    Performance:
    4.6
    Ease of Installation:
    4.6