August HomeKit Bluetooth Deadbolt Retrofit Smart Lock: Transform your smartphone into a key for your door using this smart lock, which works with the downloadable August app. Create time-sensitive virtual keys for your most trusted guests, and track usage from wherever you are.
Best Buy is dedicated to always offering the best value to our customers. We will match the price, at the time of purchase, on a Price Match Guarantee product if you find the same item at a lower price at a Designated Major Online Retailer or at a local retail competitor's store.
If you find a qualifying lower price online, call 1-888-BEST BUY and direct a customer service agent to the web site with the lower price, or when visiting a Best Buy store, one of our employees will assist you.
On qualifying products, Best Buy will then verify the current price to complete the price match.
Exclusions apply including, but not limited to, Competitors' service prices, special daily or hourly sales, and items for sale Thanksgiving Day through the Monday after Thanksgiving. See the list of Designated Major Online Retailers and full details.
Posted by: Tay757 from: Chesapeake, VA on
I pick up this home kit yesterday with the Connect and I’ve read some of the reviews from a few different website and heard about the unlocking problem. The installation took about 20 or so to get it up and running. I am an Android User and I think there is a setup issue with the app but I was able to work around. Adding the Guest User Account was problem if you are trying to setup your family account using the email address account. The August software would not pick up email verification code for the second email after the initial email was sent. I spent the extra 70 buck for the August Connect because it would integrate with my Nest thermostats for the auto way feature when the door was locked. I think the Autolock Geofence is a great feature and your Location Mode on your phone must be set High Accuracy which drain your battery a little more than usual but it help the accuracy of the GPS Location.
I wish the app had a feature to track the battery status but overall I am impress so far. I would recommend getting the August Connect because you can control it from anywhere and notification is a bit over kill but I will probably turn it off. It a great feature if you have older kids who get on the Bus and is the last one to leave the house, the notification sent directly to the owner.
2 out of 2 found this review helpful.
Posted by: jtaylor991 from: on
My only issue is that my door isn't perfectly aligned, so it cannot lock itself, I have to push/pull on the door for it to work. Auto Unlock (when you leave and come back the smartphone app will sense this and unlock the door as you arrive) is awesome! Sometimes a bit pre-mature though (will do it in the parking lot of my apartment, which leaves my door vulnerable for any time between me arriving and getting out of the car, vs. when I actually approach the door).
August sells tapered deadbolts on their website to help with this problem, and I wish Best Buy sold them as well (or Home Depot or Lowe's) so I wouldn't have to order from two separate places. I haven't felt the need to go out of my way to order one, but it would have been an easy sale if I could have bought it at the same time in the store. Take note Best Buy!
1 out of 1 found this review helpful.
August HomeKit Package
Posted by: Bruce from: on
We ordered two HomeKit versions of the locks, the camera/doorbell and the keypad.
1. The lock itself is HUGE. Not very attractive even if the finish matches other hardware. It operates smoothly and unlocks as it should when you're nearby. Still the knob was too large for my wife's hand. You must have a deadbolt installed as the August lock is a retrofit only including the rear part of the lock.
2. Each lock requires its own August Connect to act as the gateway between the Bluetooth and wireless connections. Each Connect must be within 20 feet of the lock which isn't always easy as there may not be electricity in the entryway. The Connect is required if you want to view or control the state of the lock remotely.
3. The Keypad is simple and does its job as expected.
4. The camera/doorbell is a total mess. Setup is easy but it goes offline frequently; sometimes it will come back online but more often than not, it will just stay offline. There was a "secret" way to reset the camera in the iOS software but, apparently, it no longer works after an update. This is a problem because if the camera is offline, you have to remove it from the wall which means having to remove the security screw; not an easy task. Then, you have to push the reset button and reverse the process. Picture is clear and the voice is easy to understand on both ends. It does include a wedge for doorbells close to the door.
5. In addition to the fact that you can't reset the doorbell in the iOS software, you can't do a lot because there is NO documentation. You would think that shipping their locks for a couple of years, they would have some documentation even online. The only support is the FAQ and installation video for each product. There's a lot to be customized but just try figuring out how to get there. Beyond that, contact support.
6. Support is decent. Submit a ticket and you're promised you'll be contacted by the next day. Each time, I waited 24 hours and then called them directly because I hadn't heard from anyone. The only phone number access will be sent to you in a receipt for your support ticket.
I have given up on August as a viable solution after waiting for months for a promised delivery. It was a waste of time and I replaced the August system with a Kwikset Kēvo which had an easier setup. One has to buy a Bluetooth Gateway but one is sufficient for multiple locks. It doesn't have a keypad but two real keys, two e-Keys (additional e-Keys are $0.99) and a key fob. In addition, I installed a Ring Pro and Ring Cameras. All-in-all, a much easier installation and they work flawlessly. In addition, the Ring and Kēvo work together so I can unlock the door from the Ring app.
23 out of 23 found this review helpful.
Inconsistent performance, risk of lock opening
Posted by: CPMCHI from: on
I purchased the August lock and the Connect for wifi access to the lock - the pieces are marketed to be easy to use and install - I struggled to get consistent performance with the lock system for 9 months. I found the August lock more complicated than the marketing materials made it out to be and the instructions themselves were challenging to understand at times. Security for my home and family are a priority so I'd expect a lock to be layered with extra safeguards and perhaps more involved from a technology and/or installation standpoint but I would want those aspects to be found in the lock itself, not in the setup and use of the lock for everyday applications.
I had some random instances of the lock unlocking itself when I first had it - I called August customer support and they felt it was probably an issue with the install or the set up the lock with my phone. I reinstalled everything and had several months of the lock performing as anticipated. About 3 months later, the lock started again with unlocking randomly. I called August and they reported that they were aware of cases where the lock would open unprompted and the reasoning ranged from the lock's proximity to cellular towers or some of the settings which were available as part of the setup options. I finally had to replace the August with a Kwikset Kevo lock - I couldn't chance a potential security risk should the lock open at the wrong time.
3 out of 3 found this review helpful.
Awesome smart lock, esp with keypad!
Posted by: crimsonquaker from: on
This lock, paired with the August keypad, has worked out really well for my home and family. Installation was a breeze on my existing Schlage deadbolt, and everything I needed was either in the box or in the well-laid out online instructions. It was the coolest thing to activate the lock and see it light up and turn for the first time! Pro tip on the installation for Schlage deadbolts: try both inserts on the deadbolt pin to see which one fits better, since it affects the orientation of the outside cylinder piece. My kids and nanny love having their own personal entry codes, and I like the added security of knowing exactly who entered and left by just checking the entry/exit history in the app. I may never have to use a physical key again, which offers huge peace of mind and convenience. I've been using the lock for a couple of weeks and have yet to have any problems with it.
5 out of 6 found this review helpful.
Glad I bought it
Posted by: Jannie from: on
I love my August Smart Home Solution! The smart lock is great because I’m one of those people that can never remember if I locked the front door and this allows me to check the status of my lock and then lock it from my phone if I forgot. I also like having the ability to give virtual keys and key codes that I can control and take away for anyone we want to have access to our home. And I love the fact that I don’t need a hide-a-key anymore. My favorite part of the system is the doorbell cam. It is like a security system since it allows us to view and talk to visitors through the doorbell cam and have it appear as if we are home -- even when we aren't. We installed the lock—which was easy (our Schlage lock needed longer screws, which was easy to pick up at a lock store) and we had a company install the doorbell cam. We are very happy with our purchase!
6 out of 8 found this review helpful.
Nice product, minor improvements needed
Posted by: JustinP from: on
Works automatically about 90% of the time when approaching door. Extremely easy installation. Worked much better after I adjusted the "bubble range" to a larger area. It's recommended to increase your range if you live in a lowrise or high rise building. Not sure why or how that helps but it actually does.
1 out of 1 found this review helpful.
Almost got everything right
Posted by: gud2bwith from: on
The product has almost everything right. I have 1st and 2nd gen and 1st gen pairs with doorbell cam nicely and remain connected. This is 2nd gen and sometimes looses connectivity. Other than than great product.
1 out of 1 found this review helpful.
Posted by: ThatGir1 from: on
On paper, I guess this is a good idea. My husband installed it in about an hour. We have been playing around with it for a while trying to work out the kinks. It locks randomly and gets stuck (essentially trapped in the house). Maybe the next version will be better.
3 out of 3 found this review helpful.
Works well with Siri and for guest access
Posted by: Jrose from: on
I use the August HomeKit smart lock with the August doorbell on iOS10. The lock works well with Siri, but when using the August app, it's a bit slow. I think that's a limitation of the app, not necessarily of the lock. I've set up guest access for the cleaning lady. Set up was a nightmare with multi step varifications amd revarifications. The verification emails and texts come very slow so it takes a long time to set up. But once it's set up, it works well. I can set up permissions so the cleaning lady can only access the lock on certain days and certain times. Now I don't have to give the cleaning lady at key for the garage code.