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BISSELL - Big Green Complete All-In-One Vacuum and Deep Cleaner - Green

Big Green Complete All-In-One Vacuum and Deep Cleaner:Take on stubborn dirt, grime and pet hair with this versatile vacuum that features a built-in heater to deep clean carpets, upholstery and rugs. Three-stage filtration helps capture impurities while cleaning to maintain a healthy living space.

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Best Buy Customer Reviews

Not worth the price. Posted by: from: San Antonio TX on I do not hate Bissell. They made many good products. Unfortunately, the Big Green Complete falls way short of their reputation. The wand being made of plastic, one cannot put any pressure on any of the attachments. If you have children, as I do, you know to get that deep clean, you need vacuum and the ability to scrub. Without having pressure, you cannot suck up the dirt and water from the carpeting. The hose connection keeps coming undone just by usage. Lastly, I love all the attachments, but exactly where am I suppose to store them? If you use the wet vac side, then you have to remove the carrier for the attachments. If you remove the attachment side, then where am I suppose to the vacuum accessories? If it were made more of alumimun than plastic, this would be a great purchase! We are sending ours back today (Oct 16, 2009), please do not purchase this item. I would hope that Bissell would stay true to their reputation and create the vacuum or wet vac that they have been so well known for.

9 out of 9 found this review helpful.

so disappointed Posted by: from: Chicago on I was so excited to get this product and now am so disappointed. The Turbo brush carpet vacuum attachment - "air powered turbo" but the brush doesn't spin, whether on low or high setting. I picked it up to look at it and got two spins. I touched the brush and got two more. Air powered seems to be the issue, as this vacuum seems to have very little suction. It does pick up debris, but my hand doesn't get "stuck" if I put it on the end of the hose as with even cheap vacuums. On deep clean, the suction also is a problem as you're supposed to go back and forth over the area until the water coming up is clear - only the suction's so weak we're not seeing water coming up. And the sprayer leaks, so it's constantly dripping and saturating areas, even though the instructions say not to overspray and saturate. I now have blotches of extra clean where solution was excessively dripping. I've just contacted Bissell to ask for a refund. This isn't the priciest machine on the market but it's too pricey not to work!

8 out of 9 found this review helpful.

I'm thinking about taking it back Posted by: from: Hyattsville, MD on I spent 30 mins trying to vacuum 1/2 my staircase last night and ended up using my old vacuum cleaner to finish. The suction on the air vacuum feature is very weak. I bought it because I have cermic, hardwood and carpet in my house and wanted a floor cleaner for all these surfaces. My 11 year old vacuum cleaner works better than the vacuum feature on this bissell deep cleaner. I think I'm going to take it back, I paid too much for it not to work.

8 out of 8 found this review helpful.

Excellent for a home with dogs. Posted by: from: San Antonio, TX on I have found nothing negative about this product. It is a very good cleaner. Directions could have been more clear when I opened the box but I quickly figured out how everything worked with the help of my husband.

9 out of 9 found this review helpful.

Forget your upright Posted by: from: Dearborn, MI on I have pets and an elderly family member so I tend to use my steam cleaner very often for spot cleaning and regular cleaning. The last bissell I owned worked great for over 20 years and the only problem with the old one was a few leaks in the handle. We decided to upgrade to a new model and I puchased an upright (big mistake) so I went and puchased a new handle for my 20 year old canister bissell and gave away the upright... it was too slow and cumbersome. The handle began leaking again so I was on a mission to find another canister type carpet cleaner with no luck in the stores. I finally came across THE BIG GREEN COMPLETE on line. I couldn't be happier! There is much more control of the amount of scrubbing and water I use compared to any upright and it is much faster to clean my carpets. The compact design makes it easy to use every week when I vaccume my floors, spot clean my carpet and wash all my floors in my weekly sweep through the house...using just one tool and snapping on a different attachment! The improvements from the old model are outstanding! Thanks Bissell for making my life so much easier!

3 out of 3 found this review helpful.

Good device for a small apartment Posted by: from: on I bought this vacuum about a month ago. Pros: - does a great job of shampooing, mopping and sweeping - rolls along fairly easily -takes up a small amount of space - isn't too loud -dries as it mops and sweeps - two separate tanks Cons: - takes 5-10 minutes to clean after each use -vacuums well, but does not fluff the carpet much.

4 out of 4 found this review helpful.

Great utilitarian value Posted by: from: Minneapolis, Minnesota on This machine while spendy has greater utilitarian by far than not only machine less expensive than it, also machines more expensive than it! This machine dry vacuums using water as it's filter so there's no debree going back into the air when cleaning the canister, and it shampoos carpet, rugs, furniture, and washes hard floor surfaces. The downside to this machine which is the same problem you will have with everything made under the monetary system, planned obsolescence! That's why with anything electronic that's important to you, shop from a retailer like Best Buy that offers extended warranties, extended warranties are your one line of recourse against the criminal practice of planned obsolescence from all manufacturers That's why I am a firm believer in extended warranties. Having said that, what I really like about this machine is, it's a machine that enables the user to professionally clean carpeting rugs, and cloth furniture without spending the extravagant amounts money that "professional cleaners" charge, in fact this machine actually does a better cleaning job than professional cleaners do, and having to go through the hassle of renting an extractor from a hardware store for $30.00 per day, and returning it the next day. I recommend instead of standard cleaning chemicals with the machine for washing carpet, and furniture or hard floor surfaces, use a combination of baking soda, and water as your cleaning solution, or vinegar. Those are very good natural cleaners that won't have you coughing from toxic fumes, and they're very effective cleaners. Baking Soda for Furniture and Carpet, and Rugs, Vinegar for hard floor surfaces. To give you an idea of how impressive this machine is, I got a chair from Goodwill that was very dingy, and smelly which is typical of used furniture from a thrift store. When I got done cleaning that chair with this machine and the cleaning solution I recommend, that chair did then, and still does look, and smell like a brand new chair! In fact when I have company over, they often think it is a brand new chair. It's very good for cleaning bare floor surfaces as well. You will definitely want to use the microfiber cloths that come with the machine though for cleaning hardwood, or tile because the bristles on the hard floor attachment will scratch those surfaces. Hands Down, this machine is the absolute best for dry vacuuming because it uses water as it's filter so absolutely no debree is going back into the air when you clean the canister. Now one thing I don't like about the canister is, it is a lot of work to clean it when done using the machine because there's more to it than just rinsing it out, you also have to clean the filters, and the various components of the canister. However, it does an impressive job at dry vacuuming especially with the air powered floor brush attachment, it's got impressive suction. The owners manual says to use hot water when using it for shampooing or washing hard floor surfaces, however, you really don't have to because the machine has a built in heater, and the heater works very well. Normally I don't like filters, however, I give Bissell credit for the filters on this machine because they're not disposable filters as you will find on most vacuum, and air cleaning machines. The filters on this machine are washable and will last the life span of the machine as long as you wash them after each use of the machine, which is part of the hassle I mentioned earlier of cleaning the machine after use, however, it's like everything else in life, it's a trade off. This is my second one of this model since 2008. I got Best Buy's extended warranty, and had to use it this year in June, and the Geek Squad people ordered it replaced because they don't service vacuum machines, one thing good about Best Buy's warranties is if you use your extended warranty, it's fulfilled. However, they will let you buy the warranty again when you get your replacement unit. Again as I said before there is nothing on the market that does not have planned obsolescence and this machine is no exception to that rule 2 things to watch out for if you decide to get the Bissell Big Green Complete: 1. The air powered floor attachment will stop working after a few years depending on how frequently you use it. 2. Don't be surprised if you experience a problem again after some years with the spraying mechanism when shampooing or wet cleaning hard floor surfaces. This is what will happen, the spraying mechanism is supposed to spray in a jet stream pattern, if it fails as it did in my case, it will only spray in a single line which is no good, you will never be able to do an affective cleaning job that way. So those are the 2 reason why I had to use the warranty on the machine. I had them replace it with the same model, and bought the warranty over again. So those are the 2 things at least from my experience with this machine to be mindful of. Neither of those things will happen within your first couple of months using the machine at least not likely, if they do as they both did in my case it will be more than likely after a 3 years or so. Like any other vacuum machine, or anything electronic this one has it's upsides, and downsides, seamless, no. For me though the upsides outweigh the downsides significantly. Some of you might find the monetary price of the machine spendy $300.00+, however, I would highly recommend this machine over a number of machines that are more expensive than it is at prices of upwards of $3,000.00 that are only good for dry vacuuming there fore don't have anywhere near the utilitarian value of this machine.

58 out of 62 found this review helpful.

Impressed with how well it works. Posted by: from: on I have had several water filtration vacuums. I have all hardwood floors in my home. Overall I am happy with the Bissell. Pros: Love the longer hose. I am able to vacuum the stairs and landing without moving the vacuum canister up the steps. So many attachments and they work well. The ability to vacuum & wet clean with the same machine. The wet clean definitely makes the floors cleaner than just mopping and it seems to be faster. Great price! Cons: It is a bit heavy. The reason I only gave it 4 stars--The filter on this vacuum gets dirtier than the Monster Vacuum I had. It is about the same as the Koblenz I tried. This makes me believe it isn't filtering though the water as well as the Monster did. The rainbow I had was by far the worst in this catagory.

1 out of 1 found this review helpful.

The product exceeded my expectations. Posted by: from: Honolulu, Hawaii on Overall, I am very satisfied with this product. I would recommend it to friends and family.

4 out of 4 found this review helpful.

Sucks. Literally Posted by: from: Long Island, NY on Had a Dyson that finally died. Thought I'd try the Bissell as I have several cats and need a powerful machine to suck up the hair. Was very disappointed. The suction was so poor I was picking up the fur by hand and putting it by the nozzle. The cleanup was disgusting. This was partially my fault as I thought it used bags. My mistake. Instead of bags it uses water in a container. For me the Green Machine was a great idea but NOT for my needs. This puppy goes back tomorrow and I will purchase a regular old-fashioned canister vac.

5 out of 8 found this review helpful.

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