
Definitive Technology W Studio Micro Soundbar: Feel like you're right in the middle of all the action with the surround sound and deep, powerful bass. The slim design complements any home theater setup, and the subwoofer can be placed out of the way thanks to its wireless capabilities.
A: I have been able to resolve this issue with 2 Micro Bars so far. Contact Definitive Technology Support and they will email you some firmware update information. There will be two different firmware update files (one for Micro Bars with an IR port and one for those Bars that don't have an IR port) along with a PDF document detailing how to install the firmware update via a USB thumb drive.
A: I just posted a review for this product. I started having the same issue, actually it started with a random pop and click. the product is severely flawed. every few weeks the problems come back. I got a replacement 1 time, and several files to download and install the additional times. all to no avail, the problems just keep coming back. the last issue for me was an ear damaging high pitch sound (ears still ringing and going to an ear doc soon). working on getting a resolution but I will not be keeping this product and will never purchase from Definitive again.
Q: Can I use my cable remote to control sound (using the sound bar) and tv?
A: Yes you actually program the sound bar it's self not the remote to accept input from your remote. The instructions are on def techs tube channel. Super easy
A: Their customer service sucks but you'll have a good chance of getting through on the phone if you say you have a W device. Although it was a pain to get in touch with them, they emailed me instructions to manually update the firmware which fixed the problem.
Q: what are the dimensions on the subwoofer?
A: 12.5"x12.5"x14" (WxDxH). Needs an inch behind it for the power cable to plug in.
A: Have had to turn in my sounder twice for high pitched squealing noise, all they are offering is to repair it
Q: Can you purchase remote controls separately. Component: W Studio Micro Remote Control
A: Call support on the website, sent me one for free
Q: Remote will not turn on the Definitive Tenchology sound bar
A: Same thing happened to me after a year of use. You can replace the battery in on the back of the remote , you will need a flat head screwdriver. Battery is a CR2032