Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Enjoy your media in high-definition with this Samsung Series 3 GCRF-NP365E5C-S laptop, which features a 15.6" LED display, so you can view movies, games and more in brilliant detail. The 500GB hard drive provides ample storage space for your files.
<a href="javascript:winopengld('1218870374819','pcmcat38200050027','cat12080')">ENERGY STAR Certified</a>
Yes
Best Buy PC App
No
Graphics Chip
AMD/ATI
Drive Capacity
500GB
Graphics Card
AMD Radeon HD 7640G
UPC
400016876154
Customer reviews
2.8
Rating 2.8 out of 5 stars with 11 reviews
(11 customer reviews)
45%
would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 11 reviews
Rated 1 out of 5 stars
Slow
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop was bought for a two week trip (business/personal) away from home. The laptop tends to slow quite significantly between tasks. The Samsung software preloaded is intrusive. The DVD drive will only burn DVD-R disks. I guess for its price it is acceptable. It's okay for surfing the internet but any kind of intense processing task will slow it to the point of annoyance
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Be wary of refurbished produts
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought this would be a good deal with my previous laptop giving up the ghost and this being a cheap but good value replacement. However, Windows was not re-installed correctly on this machine. It uses Windows 8, and Windows Store, which is required to updgrade to Windows 8.1, won't even load. I took it by a local Best Buy and they told me I would have to pay for them to fix the mistake, which was BB's to begin with. The person I talked with offered me a few helpful hints, but they turned out to not work. So now, having been misled about how I could return this or how I could fix it, I'm stuck with a $300 laptop which, while powers on, is impossible to upgrade which makes it practically useless unless I want to shell out more money for something BB did wrong.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great gaming laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop is great for people looking for good gaming laptop. Windows 8 would've been great if this computer came with touch screen but since it doesn't its more of a hassle. Also the zero on the 10-key seems to right click, press the Fn lock key next to F12 to solve it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great budget friendly laptop.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop arrived within a timely manner. Looked perfect. I didn't notice a single blemish or scratch on the refurbished product. I have been using it for a month with no problems. Runs high definition video smooth and the audio is quite superb for a budget friendly laptop. The only faults I notice are that there are no indicator lights for the caps lock and number lock on the keyboard. Also the keyboard keys have no back-lighting. Should not be an issue to most users. Fantastic product Best Buy!
I would recommend this to a friend
Rated 1 out of 5 stars
Had to be returned
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop didn't work but the colors were nice. I bought this refurbished ....
No, I would not recommend this to a friend
Rated 4 out of 5 stars
I am satisfied
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have you ever priced a really good laptop? Hey, it works like it's supposed to. It has one of the newest AMD APU's... I compromised price for functionality, and weighed the pros and cons of purchasing a refurbished model vs a brand spanking new laptop. I've been burned before, so I knew the chances I was taking. But I also knew that in the end, if I have problems under warranty, Best Buy will do good on their promise (one way or another). It's hardly a month old, so we'll see.
Of course, Windows comes with a lot of apps that I consider garbage - and during initial setup its easy to inadvertently take a wrong turn and set up a Microsoft account instead of a local password to sign in to the thing. (sorry, I'm venting).
I would recommend this to a friend
Rated 3 out of 5 stars
1 year laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are looking to get a cheap laptop to use for about a year, thats the one then!!!! Other than that, it will not last you for a long time. Resolution of the display is very poor. Keyboard keeps jumping when typing. After running it for a while you start hearing weird noises - its your hard drive! make sure you back all your information up somewhere else, you know, just in case.
I bough it a little over a year ago an now it is lagging and keeps giving the error message with the drive failure. I wiped it clean but it didnt increase the performance. I do think I got the money worth of $299. If you are looking to use it for business, DONT do it!. Occasional use is the best purpose for it.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great gaming computer.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop, as soon as I got it I downloaded the AMD latest driver update, and went straight to Battlefield 4. You can see videos of other playing this game and a whole bunch of other games with this processor and graphics set up. Look on Youtube. Search for a8-4500m. I'm happy I didn't spend all my money on a dedicated card laptop.
A:AnswerHit the start/windows button on the keyboard and type webcam it should show up. In the event it does not go to http://www.samsung.com/us/support/ and chat with a representative from samsung they will guide you to how to install it.
A:AnswerGo to http://www.samsung.com/us/support/ and use the chat option and ask a samsung rep. BestBuy offers 45 day if you are a elite member. You cannot register this laptop to samsung because the do not have this particular model listed for US.