Samsung - Geek Squad Certified Refurbished Series 3 15.6" Laptop - 4GB Memory - 500GB Hard Drive - Black

The laptop was bought for a two week trip (business/personal) away from home. The laptop tends to slow quite significantly between tasks. The Samsung software preloaded is intrusive. The DVD drive will only burn DVD-R disks. I guess for its price it is acceptable. It's okay for surfing the internet but any kind of intense processing task will slow it to the point of annoyance

I thought this would be a good deal with my previous laptop giving up the ghost and this being a cheap but good value replacement. However, Windows was not re-installed correctly on this machine. It uses Windows 8, and Windows Store, which is required to updgrade to Windows 8.1, won't even load. I took it by a local Best Buy and they told me I would have to pay for them to fix the mistake, which was BB's to begin with. The person I talked with offered me a few helpful hints, but they turned out to not work. So now, having been misled about how I could return this or how I could fix it, I'm stuck with a $300 laptop which, while powers on, is impossible to upgrade which makes it practically useless unless I want to shell out more money for something BB did wrong.

The laptop is great for people looking for good gaming laptop. Windows 8 would've been great if this computer came with touch screen but since it doesn't its more of a hassle. Also the zero on the 10-key seems to right click, press the Fn lock key next to F12 to solve it.

Laptop arrived within a timely manner. Looked perfect. I didn't notice a single blemish or scratch on the refurbished product. I have been using it for a month with no problems. Runs high definition video smooth and the audio is quite superb for a budget friendly laptop. The only faults I notice are that there are no indicator lights for the caps lock and number lock on the keyboard. Also the keyboard keys have no back-lighting. Should not be an issue to most users. Fantastic product Best Buy!

The laptop didn't work but the colors were nice. I bought this refurbished ....

Have you ever priced a really good laptop? Hey, it works like it's supposed to. It has one of the newest AMD APU's... I compromised price for functionality, and weighed the pros and cons of purchasing a refurbished model vs a brand spanking new laptop. I've been burned before, so I knew the chances I was taking. But I also knew that in the end, if I have problems under warranty, Best Buy will do good on their promise (one way or another). It's hardly a month old, so we'll see. Of course, Windows comes with a lot of apps that I consider garbage - and during initial setup its easy to inadvertently take a wrong turn and set up a Microsoft account instead of a local password to sign in to the thing. (sorry, I'm venting).

If you are looking to get a cheap laptop to use for about a year, thats the one then!!!! Other than that, it will not last you for a long time. Resolution of the display is very poor. Keyboard keeps jumping when typing. After running it for a while you start hearing weird noises - its your hard drive! make sure you back all your information up somewhere else, you know, just in case. I bough it a little over a year ago an now it is lagging and keeps giving the error message with the drive failure. I wiped it clean but it didnt increase the performance. I do think I got the money worth of $299. If you are looking to use it for business, DONT do it!. Occasional use is the best purpose for it.

I love this laptop, as soon as I got it I downloaded the AMD latest driver update, and went straight to Battlefield 4. You can see videos of other playing this game and a whole bunch of other games with this processor and graphics set up. Look on Youtube. Search for a8-4500m. I'm happy I didn't spend all my money on a dedicated card laptop.