If it seems like your iPod® or MP3 player has issues, a Geek Squad Agent can help diagnose the problem and advise you on the best course of action.WHAT IS INCLUDEDA Geek Squad Agent will:Carefully examine your iPod or MP3 playerDetermine the likely trouble Discuss the best course of actionProfessional service fulfilled only at a local Best Buy In-Store Precinct. Note: the iPod and MP3 Diagnostic Service applies to player reset and firmware updates. Repair service is not included.Why should you have the Geek Squad do it for you?Friendly, informative in-person consultationExpert advice from knowledgeable agentsNote:This service includes player reset and firmware updates. Repair service is not included.WHAT TO EXPECTImportant scheduling information:When we approve your order, you will receive a confirmation e-mail. You will also receive a redemption e-mail for each service you've purchased. This redemption e-mail will include a key code that will validate your order. Print a copy of this e-mail and give it to the Agent at the time of service.Once you receive your redemption e-mail, arrange for your service in four easy steps:Find the .Call the Precinct to determine a good time to visit.Print your Geek Squad service e-mail.Show up to have your iPod or MP3 player diagnosed.
WHAT TO BRINGWhen you arrive on your installation date, remember to bring the following:The printout of your Geek Squad redemption e-mail that shows the key code for the iPod and MP3 Player Diagnostic service you purchasedThe iPod or MP3 player you'd like to have diagnosed
