LG LCRT1513SW Microwave: This LG microwave's sleek, modern exterior complements any kitchen décor, and the display is packed with functions that make it a breeze to cook or defrost your favorite meals.
Posted by: IndianaGSmith from: on
A couple of points of interest. The interior light DOES come on whenever the door is open (not just while cooking), best part of that is if you leave the door open (for example to let steam escape), the light automatically goes out after a minute or so. There seemed to be a lot of complaints abt the control panel not being backlit and difficult to read/see; we have never even seen a panel that is backlit (guess we don't get out much), just the time/cooking display lights up and it is very visible. We are not that impressed w/the "sensor" cooking technology, which cooks based on the amt of steam coming from the item being cooked; it never seems to be quite enough time, so we just enter the desired amt of time vs. letting the m'wave figure it out (but this feature was NOT a must have, it was "just there"). While the "I'm done" beeper does continue to beep like every minute or so after it's done, that's kind of a neat feature in case you didn't hear the initial beep (for example, if you're outside flippin' steaks or in the basement folding clothes, you might not hear it, so a 2nd, or even 3rd chime is kind of nice). We weren't quite sure we'd like the stainless exterior (only the front is actually stainless, the top/sides are painted gray/silver), but it goes nicely w/the stainless fridge and yes... they both show fingerprints, but as grandparents, we've grown to appreciate those! Overall, we really like the m'wave and hope it lasts many, many years!
30 out of 32 found this review helpful.
Worked good - while it lasted
Posted by: rafter from: on
We bought this microwave in December of 2013 for our new home but didn't start using it until March of 2014. At the end of January 2015, 11 months after we started using it, the unit quit working. The controls and everything work fine, it acts like it is working but it just won't heat anything. We contacted customer service and we were told, correctly, that it is out of warranty. I can't hold that against them. However, I am very disappointed in the quality of this product. It should not fail after less than a year of use. I will be replacing this microwave but it will not be with an LG. Experience says they produce poor quality products. Beware.
13 out of 13 found this review helpful.
Great product for 2 yrs.
Posted by: lge623 from: Elk Grove, CA on
Too bad it malfunctioned just after two years. One evening, when I opened the microwave door, after heating a beverage, the microwave started running again. This wasn't a just a quirk as it continues to do so unless you unplug it first. Obviously I will have to replace it. LG hasn't been of any help since it's beyond the 1 yr. warranty period.
10 out of 11 found this review helpful.
Posted by: DAVE from: on
Still looks brand new.
Stopped heating 15 months in, warranty is 12 months.
Six casefiles, 12 downloads and 3 frustrating weeks later still no satisfaction from LG.
Funny, oven quit just out of warranty. HAHA on me.
Hope you dont have problems.
8 out of 8 found this review helpful.
Died at 3 months
Posted by: firstserve from: on
I've never had a microwave die on me but this p.o.s did. It appears that the circuit board went out. LG's warranty is a joke. They want me to buy another LG AND then they will reimburse me for the original unit. Why would I buy another one? Good thing I kept my 7 year old Sharp....
7 out of 7 found this review helpful.
Works well, but hard to see controls
Posted by: Rich1954 from: Lansing, MI on
When I got this home, I found that the control panel was very hard to read. It was almost like they were supposed to be lit from behind, but they weren't. I almost took it back, but it was too much trouble; so I am just living with it.
5 out of 5 found this review helpful.
Can you see it now??
Posted by: jst4leslie from: on
I purchased this microwave when my 12 yr. old Sharp died on me. I looked for a Sharp, but only model store had was bigger than I wanted.
I decided on the LG...perfect size and the price was not bad. The microwave has worked like a charm since we got it last week....my only complaint is like the other reviewers.....the touch pad is very deceiving from the picture on the box to real life! The light gray print on the control panel is very hard to see. I considered the white model and it may have been a better choice, but wanted black. I did consider returning it and getting the white one, but I just didn't want to hassle with boxing it up and taking it back. I used my Dymo label maker and made number labels that we can actually see!
5 out of 5 found this review helpful.
Posted by: bbmd from: vemont on
This microwave did not work right out of the box. I did all of the trouble shooting things- none of which worked. I called customer service. They walked me through a few things, but ultimately said it was not working and to find a service center (on my own) as it was under warranty. Really? It's brand new and doesn't work. I don't think that constitutes a warranty repair- it warrants a refund. Either way I have to pack it up and schlepp it somewhere. Not what I signed on for.
8 out of 10 found this review helpful.
Lasted 1.5 years
Posted by: Sheppydog from: New Hampshire on
I bought lg believing it has been a tried and tested brand but now realize I should have went to review sites and did more research. Many people have had this fail from 1 mth to 2 years. I have normally replaced a microwave because I would like more power, better cooking or more room inside. Out of 5 not 1 lasted less than 8 yrs except this 1. Really disappointed and will not Buy another lg. Curious enough we are in the market for new washer and dryer and I was positive I was going to buy lg, well that has since changed. We will be checking for other brands.
6 out of 7 found this review helpful.
Posted by: Dendad from: on
If I had read the reviews, I wouldn't have bought this microwave. I hate it! As has already been posted, the controls aren't backlit and the numbers are too dark to see. The trash men just took the box it came in or I'd take it back to Best Buy.