Customer Ratings & Reviews

I added the 2-Year Accidental Geek Squad Protection to my purchase and it’s been worth every penny. It gave me peace of mind knowing accidental spills, drops, and other unexpected mishaps are covered without stressing about repair costs. When life happens, it’s reassuring to know I’m not on the hook for expensive fixes. The service process was smooth and the support team was friendly and easy to work with. For a little extra cost, the protection has been totally worth it — especially if you’re like me and want one less thing to worry about.

I couldn’t be happier with the service I received from the Geek Squad team. From the moment I walked in, they were knowledgeable, professional, and clearly passionate about what they do. I asked for a custom PC build, and not only did they deliver exactly what I needed—they completed it within the 2–3 day window they promised. No delays, no excuses—just solid, efficient work. The build was flawless, and they kept me informed throughout the process. It’s rare to find a team that combines technical expertise with great customer service, but these guys nailed it. If you're looking for a reliable crew to handle your tech needs, Geek Squad is the way to go.

Monster performance and zero issues so far. If there are any issues will update review. Packaged tight and safe and arrived in perfect condition. Essentially plug and play out of the box - came installed with Windows 11, no/little bloat, and all parts seemed in good order. I am not a hardware guru, but was able to confirm an Asus z790P motherboard, Asus TUF gfx , T force Vulcan ram. I snagged one of the new Alienware 32”/4K/OLED/240hz monitors to pair this with, and it’s been wild. all settings at max running smoothly in 4k with zero dips in every game, including cyberpunk. I can only speak for my own experience but if you are wanting to game in 4k, this should cover you no problem.

I love it Works Great, Only downfall my cats think rhag when i look at it they can watch, and paw at rhe acreen so ,it isnnot a toy, and sensitive to rheir paw, temptation...lol otherwise would highly reccomed, Great salmanship, excellent knowledgeable and courteous young man, in That section. I would shop here again alsoon.

I bought this as a beginning PC for small games and mainly to finish classes. I've graduated recently and have begun to use it mainly for games. The graphics runs great for the games that I run. Eventually, storage will need to be upgraded, but that's with any PC you buy/build. You can find videos on how to upgrade online. I love it! It was easy to set up and came with plenty of instructions. It's also very pretty.

I think i can use this to have components repaired/replace on my pc as long as not due to gross negligence

I love it! It’s as good as any gaming computer I’ve ever played on, and the wood grain looks beautiful. Overall a great home purchase!

I thankfully have not had to invoke my 1 Year Accidental Geek Squad Protection's and I hope to keep it that way. But it is nice to know that should anything happen to my pc's that I would be take care of & everything would be covered. In comparison, it really isn't that much money for the quality & services you receive. I have had to use it in the past and I can only speak highly of it. It is the reason I decided to purchase my pc's through Best Buy & not another buyer.

Love the geek squad protection. Walk in, tell em the problem, if they can’t fix it you get a new replacement and are given the option to put squad protection on the replacement. (of course!!)

Good starting pc runs fortnite on 180-200 fps maybe more if you overclock. Performance it good on games but you might need to upgrade gpu. 4060 with 8gb is good but try getting a 12gb. Ram is good for games but make sure to upgrade your parts when needed. Overall this pc gets a 8/10

My kid Absolutely love his new gaming pc. Eaay set up. It looks so nice. Glad I got it at the amazing price when I did.

Perfect for gameing. Love the responses time and graphics. Grwat for any game i currently own.

Geek Squad to the Rescue!!! Thank you, Geek Squad! When my desktop computer was dropped during an office move, I was unable to regain power and lost data/files. I was only one week from the expiration of my 2 year Geek Squad Protection Plan ending and frantically called Geek Squad for help. They went to work to resolve my issues immediately, asking me to bring the computer to the closest retail location for help. Within two hours, “The Squad” had diagnosed an unusual problem that would require a lengthy amount of time to repair. Understanding my immediate need for a computer for my job, which I do from home, I was given a new computer! Great experience!!!

Great service and they handled my issues quickly. Feels secure knowing they will fix any issues

Haven’t had to use it for my PC yet but I know keel squad is great.

The peace of mind that someone has your back is always worth it! The staff is always nice, quick, and professional every time I’m in store .

I’m so grateful I had this protection for my TV. Once I got the right person on the line they trouble shot my problem right away

Great insurance to have. No matter what happens to my tv/desktop set up , geek squad has my back ! No questions asked.

Geek squad service is always there when I need help and they’re always willing to go out of their way to help the consumer!!

Amazing so far just got it this morning hope it performs well but so far it’s been doing Great Amazing pc