1-Year Accidental Geek Squad Protection

Name: Peace of mind
Item: 1-Year Accidental Geek Squad Protection
Rating: 5
Author: Meep

SKU:5806021

6 Answered Questions

1-Year Accidental Geek Squad Protection

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Overview

Ratings & Reviews

Overall Customer Rating:

96% of customers would recommend this product to a friend (225 out of 234)

See All 234 Reviews

Features

Accidental Damage from Handling

If you drop or spill on your device during normal use, we'll cover the cost of your repair

Full Parts and Labor

100% of parts and labor are covered. No hidden fees

One-Time Battery Replacement

If the original rechargeable battery fails to hold a charge, we'll replace it

Repair of Normal Wear & Tear and Defects

We'll fix failures from dust, internal heat and humidity, as well as defects in materials and workmanship

Hard Drive Failure Coverage

We'll cover the cost of repair if the hard drive fails through normal use

Power Surge Repair

We'll handle the repair costs for equipment failure due to a power surge or fluctuation

Repair of Bad Pixels

We'll get your screen back to pristine condition if your pixels start looking weird or a shadow image sticks

Please refer to the terms and conditions for a complete description of coverage and exclusions. AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.

Ratings & Reviews

Customer rating

96%

would recommend to a friend

See all customer reviews

Pros

Great customer service–Jdaddy
See all reviews that mention service as a pro

Cons

Looks like there aren't enough negative mentions yet.

Most recent reviews

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Meep
- Verified Purchase
- Member
Rating: 5 out of 5 stars
Peace of mind
Posted 1 month ago
Meep
- Verified Purchase
- Member
This review is from 3-Year Accidental Geek Squad Protection
Not a bad deal if you consider the price of some of the individual components and labor together.
I would recommend this to a friend
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Bunnychii
- Verified Purchase
- Elite Member
Rating: 5 out of 5 stars
Better safe then sorry
Posted 1 month ago
Bunnychii
- Verified Purchase
- Elite Member
This review is from 1-Year Accidental Geek Squad Protection
Im clumsy I got this just incase if anything happens.
I would recommend this to a friend
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Bare
- Verified Purchase
- Elite Member
Rating: 5 out of 5 stars
Warranty
Posted 1 month ago
Bare
- Verified Purchase
- Elite Member
This review is from 3-Year Accidental Geek Squad Protection
Haven’t had to use it yet. I have peace of mind knowing I deal with the Geek Squad rather than the manufacturer.
I would recommend this to a friend
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Salim
- Verified Purchase
- Member
Rating: 1 out of 5 stars
Take me too long to resolve issues
Posted 1 month ago
Salim
- Verified Purchase
- Member
This review is from 2-Year Accidental Geek Squad Protection
I have been a long time customer unfortunately on 01/24/2019 to use my geek squad service to resolve issue take too long
No, I would not recommend this to a friend
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- Brand response
  GeekSquadSupport
  1 month ago
  We understand how important timely service is to our customers, and we apologize for any unexpected delays. For support with this, please email onlinesupport@geeksquad.com. Please be sure to include a summary of your concerns and your full name, email address, and phone number in your email.
TammyD
- Member
Rating: 2 out of 5 stars
DOES NOT COVER OPERATING SYSTEM!!
Posted 1 month ago
TammyD
- Member
This review is from 3-Year Accidental Geek Squad Protection
I am sure this protection will be great if my desktop ever gets dropped on the floor or something goes out but everyone should know this coverage does not cover any operating system. I bought the computer with Windows 10 after an update it would not even start up anymore. They wanted to charge me $170 to fix the Windows. Dell did it for free but if I would have known this I would have bought the coverage from Dell instead since they cover everything to operate the computer and what it comes with. So to me this protection plan is not really worth it since I will have to pay to update to the Dell coverage which will cover the whole computer and not just parts.
No, I would not recommend this to a friend
Sorry, there was a problem. Please try again later.
- Brand response
  GeekSquadSupport
  1 month ago
  Thank you for taking the time to reach out to us with your review. I’m glad to hear that your OS is currently working after you ran into an issue with the update. I can imagine that would have been quite frustrating. While I’m sorry to hear that your specific issue may not have been fixed by Geek Squad I do want to ensure you’re aware that Geek Squad Protection with Accidental Damage from Handling (GSP with ADH) includes hardware service and accidental damage from handling coverage as described in the terms and conditions of the plan. You can see the full terms and conditions any time by accessing the correct plan from the drop-down menu at www.geeksquad.com/termsconditions. Thank you!
RalphFurley
- Verified Purchase
- Elite Member
Rating: 5 out of 5 stars
Great peace of mind
Posted 2 months ago
RalphFurley
- Verified Purchase
- Elite Member
This review is from 2-Year Accidental Geek Squad Protection
I always get a protection plan whenever I buy something from Best Buy. Amazing customer service!
I would recommend this to a friend
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kashif
- Verified Purchase
- Elite Member
Rating: 4 out of 5 stars
this can be handy
Posted 2 months ago
kashif
- Verified Purchase
- Elite Member
This review is from 3-Year Accidental Geek Squad Protection
I always buy geek squad protection plan but never got chance to claim anything therefore i can't tell about service. One thing i noticed that geek squad is expansive than if you buy anything like online. I hope service is as good as it cost.
I would recommend this to a friend
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ghosttiger00
- Verified Purchase
- Elite Plus Member
Rating: 4 out of 5 stars
geek squad
Posted 2 months ago
ghosttiger00
- Verified Purchase
- Elite Plus Member
This review is from 1-Year Accidental Geek Squad Protection
These techs are very good and have great customer service
I would recommend this to a friend
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Questions & Answers

People are asking about

See all 11 questions ›

4 answered questions about coverage

Q: Does this warranty cover the Keyboard my son spilt water on the keyboard and now it won’t work?
Asked by Chris 6 months ago
- Best answer: I returned mines cause of a faulty GPU, forgot to put keyboard and mouse in box, best buy ordered me a new trace941 and I got brand new keyboard and mouse, with brand new pc. Keep in mind each pc comes with diff specs/ items
  Answered by theunknown 4 months ago
See 1 answer to this question ›
Q: What does this cover or do? Can't find explanation on your site
Asked by Zeke 1 year ago
- Best answer: You may check the Features under the Overview section to know more about this product.
  Answered by CommunityAnswer 2 months ago
See 1 answer to this question ›
Q: What does this protection cover
Asked by Barry 10 months ago
- Best answer: Hi Barry – You can find the full Terms & Conditions of your Geek Squad Protection Plan at www.geeksquad.com/terms. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) or visit your local store if you have any more specific questions.
  Answered by GeekSquadSupport 10 months ago
See 1 answer to this question ›
Q: I have a 3 year Geek Squad warranty on a desktop PC, Does that warranty cover any other devices?
Asked by Sharon 11 months ago
- Best answer: Hi Sharon – Our Geek Squad Protection plans with accidental damage coverage only cover the product that they were purchased on, and not any other devices. We do sell plans like Geek Squad 24/7 Support that cover multiple devises for software issues, but none of our plans that cover accidentals damage cover any additional devices.
  Answered by GeekSquadSupport 11 months ago
See 1 answer to this question ›
See all 4 answered questions for coverage ›

Ask a Question See all 11 questions ›

1-Year Accidental Geek Squad Protection

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Overview

Ratings & Reviews

Features

Accidental Damage from Handling

Full Parts and Labor

One-Time Battery Replacement

Repair of Normal Wear & Tear and Defects

Hard Drive Failure Coverage

Power Surge Repair

Repair of Bad Pixels

Ratings & Reviews

Customer rating

Pros

Cons

Most recent reviews

Peace of mind

Better safe then sorry

Warranty

Take me too long to resolve issues

Brand response

DOES NOT COVER OPERATING SYSTEM!!

Brand response

Great peace of mind

this can be handy

geek squad

What experts are saying

Questions & Answers

People are asking about

4 answered questions about coverage

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