3-Year Accidental Geek Squad Protection

3-Year Accidental Geek Squad Protection
Cardmember Offers


Ratings & Reviews

Overall Customer Rating:
Rating 4.75 out of 5 stars.
97% of customers would recommend this product to a friend (315 out of 326)

Product Features

Accidental Damage from Handling

We'll cover the cost of your repair if you accidentally drop or spill on your device

One-Time Battery Replacement

We'll replace the original, non-disposable battery one time if it fails to hold a charge

Normal Wear and Tear

We'll fix failures from dust, internal heat and humidity, plus defects in materials and workmanship

Power Surge Repair

We'll handle the repair costs for equipment failure due to a power surge or fluctuation

Pixel Repair and Burn-In Coverage

We'll get your screen back to pristine condition if your pixels start looking weird or a shadow image sticks


Anyone you give the covered product to will be able to obtain service under the Protection Plan. No additional charges or restrictions apply

Convenient Claim Support

We're here for you if something goes wrong

Overall Customer Rating

97%of customers recommend this product.



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Most Recent ReviewsSee all customer reviews

    • Brand Response


      February 14, 2018

      Oh my! I'm sorry that your computer has needed service so many times! I know I would be frustrated, too, if I ran into so many issues!

      Computers can be complex, and we expect our Agents to do their best to help get your unruly tech back in line. Our in-store and remote support Agents would be able to help with software and operating system concerns under a 24/7 Support or Geek Squad Technical Support plan. Our Geek Squad Protection plans are intended to be used for hardware support, in the event of drops, spills, or internal component failure. With this type of repair, the special components for your model may not be available at the store, and we may need to send it out to our service center for repair. We only use authorized parts, which may cause delays in some instances if a proprietary part needs to be ordered to complete your repair.

      I know I would be feeling upset if I brought my computer in so many times. If these repairs were taking place outside of the manufacturer's warranty, the same part is continuing to fail, and you are continuing to experience the same issue, please give us a call at 1-800-433-5778 or reserve a time to discuss this at your local store, here: https://goo.gl/zxBXqe.

      In the event that you are unable to locate your copy, you can download the Terms & Conditions for your Geek Squad Protection Plan, here: https://goo.gl/cDfRu9. If you have reviewed the Terms & Conditions of your plan and feel that it has not been honored, please get in contact with us.

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