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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 871 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 871 reviews
  • Rated 4 out of 5 stars

    Super Happy About My Camera Equipment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my camera for about four months now! All I can say is how amazing it is, and how it has elevated my contact to another level! It’s crazy how one piece of equipment can literally take you to another level! To Best Buy I want to say thank you for providing me with this amazing Sony camera.AMAZING!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the BestBuy warranty worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the reason to buy from best buy... get their warranty worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Lens for point & shoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick photo on the go vacations as well as tripod or hand held to get more control over lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection No copays just great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad protection on all our electronics & appliances. No hassle just fantastic customer service. We have it on all of our appliances, 3 of the iRobot vacuums, Apple keyboards, and anything else that could break. Been using them for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Myst have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an insurance for your products bought from Bestbuy. I would highly recommend it. It's for your protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad because that’s my team ( in my head)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you thinking about choosing geek squad go ahead and do it now I thought I wasn’t going to need it because I’m not clumsy but things happen with yourself or around other people also get it because you can get anything fix & if u have questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use with great quality pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my sister, but she has loved it and gave me a picture to me with a great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchasing 2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Sony ZV-1 M2 online and decided to purchase Geek Squad protection plan. Per the online info I had to bring the camera back to the store.... and actually it was no hassle I was in and out in less than 10 minutes. Having said that, hopefully I'll never use it but just for the peace of mind...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughters birthday, shes 9. She loves it! It was the perfect gift for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet... BUT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always skeptical about warranties. I hate third party stuffs. I bought this extended service plan or warranty in hopes that if my camera defects or gets damaged I will be helped without any hassles. I will give a good ratings now cuz they explain to me the warranty in a manner that I could understand and I feel that I will be helped when I need. I just hope I don't have to jump through hoops to get help on a warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protections are always a good idea with any new major purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad protection for my laptop in the past and it was a life saver! Don’t wait until anything breaks, get the insurance with the device purchase. You never know what will happen! I just came to Best Buy told them my laptop was broken and it was fixed in 2 weeks and I didn’t have to pay any extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instax mini 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoulutely love this product, perfect gift for beloved ones to save their memories. In live with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son who is in Brazil loves it very much. Taking beautiful pictures and easy to store and clean. nWill recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get warranty on my stuff just in case this is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must-have when purchasing new technology. Since this was a gift for our young granddaughter, it was especially valuable to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sold my on the warranty just in case it breaks. So worth the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been reliable if needed to fix my products that I have purchased here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have this protection on my camera. Especially when I am taking my camera to do fieldwork! I know I will not feel bummed out when I break it knowing I have a place to go get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is what you need when you buy your camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you need when you buy your camera! We’ll have you ever had a bad day with your newly purchased camera and you ended up with a broken camera guess what covered it with the four year plan and had a replacement camera quickly with really no hassle.

    I would recommend this to a friend