My 1st iPad Pro 12.9" came in and it had some odd glitch that literally had me resting the iPad after every step during installation. Imagine, enter 4 digit code, it freezes, reset, do it again, fingerprint, freeze, reboot, do it again, now its the fingerprint edge, same thing. I had that feeling in my gut this iPad was broke from the moment it sluggishly booted up. 10 hours later after speaking to Apple, reading articles I finally called it quits with the instructions to bring it in to an Apple Store. The guy looked it up, noticed I had the Apple care and decided not to ask questions. I explained in a super slimmed down version of the issue, but he said "you just want the same one and you had Apple care". Then proceeded to refund the iPad & Apple care onto a gift card, then reordered Apple care and the new iPad then and there. Of course I didn't have to use Apple care but knowing this could have happened in 18 months to a thousand dollar machine and all I would have to pay is $149 and it's replaced is a relief! I drop things! Not worth the chance, cases or not.