Frigidaire - 7.0 Cu. Ft. 7-Cycle Gas Dryer - White

Product is fine and does everything it should; dealing with bestbuy is something I would not recommend to anyone regarding appliances or anything that requires on-site installation! See the latter half of my review. We had to fit a tight space that was not very deep and not very tall, and the controls for the dryer needed to be in the front. We had a matching set, but the dryer up and died and was about 5 years old; both front loading. This was the only dryer we could find that was not backordered and would fit our space and had the controls in the right spots so that we could access them (a counter top is permanently on top of the placement). The dryer works fine. It takes a little longer to dry heavy items than my last dryer, but its capacity is also larger, which is a nice bonus considering it fits in the same spot. The installation process with best buy was a nightmare. I have not worked that into the rating, beacause this is a review of the product itself--but just a note to everyone out there about the series of events that we had to deal with while ordering from best buy: 1) We found the exact dryer we currently had on bestbuy.com and ordered it. It was to arrive in 3 weeks; we said OK because it matched our existing dryer and we knew it would fit in our space. 2) 3 weeks passed wtihout a word about delivery; the day before the delivery was to occur I called and spent about 45 minutes on the phone trying to get a status update. FInally, someone told me it was backordered from the manufacturer and "should" be available for delivery the first or second week of december. It was right around Thanksgiving at this time. 3) We decided to cancel the back ordered dryer and it took 30 minutes on the phone with bestbuy's support to do that. 4) We find another dryer on bestbuy.com that will fit our space (this one!). We order it online. I call a week before delivery to clarify the installation and just make sure we're good to go; it is a simple gas line with power close by and there was an existing similar dryer in place to swap out; I went in circles with an extremely dull man who insisted that I had to buy installation despite that I slowly walked him to a place on his own employer's website that stated because this dryer was a special order, basic installation was included (non complicated/not installing a gas line/etc). He was more interested in repeating himself and reading language directly from the website as if I were a 2nd grader who had not done her homework than in fixing the problem or directing me to someone who could. I worked at an answering service in college, and part of my job as a sales person now involves cold calling; I know how to get what I want on the phone. This guy was just dim witted and argumentative. He told me I had to purchase the installation and that it had to be done by phone and tried to reprimand me for missing some tiny, ill laid out text on the website that should have appeared during check out that supposedly advised me to purchase installation. I finally came to terms with the fact that they weren't going to honor the included installation that I saw on the site, and agreed to purchase an installation. I said I'd like to do that and he told me to call back the next day because their sales office was closed. I did this and the next day was routed to the same department and it took 35 to 40 minutes just to get someone on the phone to purchase installation from. They then would not schedule installation for the same day as delivery and insisted it had to be the day AFTER the scheduled delivery. I said ok. We scheduled it. 5) The delivery guys show up and are super nice. They'r eon time, they call ahead--it's a local contractor that they outsource to. Guess what! It says on their chart that they're suppose to install it for us, included in our purchase. So, we let them. They did a great job. They were awesome. We love them. 6) We call and cancel the separate installation that we were told we MUST buy; they are unable to figure out how to cancel it, I talk to four different departments ranging from appliance installation to appliance sales to website support to customer service.. Finally, they claim it's been cancelled and refunded ($150 or so), but are unable to provide a confirmation number or e-mail. 7) Later in the day, we receive a phone call to confirm installation the next day. I quickly explain we cancelled it with best buy and do not need the installation and furthermore should be receiving a refund. 8) The next day, the guys show up to install the dryer, totally unannounced, unexpected, and out of the loop. They're nice, but we turn them away and explain we've already cancelled their installation and did so in two ways-- on the phone when they confirmed with us, and with best buy by calling directly in. 9) We were charged for the installation anyway. We spent 2.5 hours on the phone with everyone from customer service to appliance installation to geeksquad support to some other company that they told us handles geeksquad's billing trying to get a confirmation of the order ever even taking place, get an explanation of the mystery charge which was charged separately from geeksquad, which we did not have a receipt for, and with several other departments. It was a nightmare. At this point, our time saving purchase online to avoid going to several retail stores trying to find a dryer and dealing with salesmen has cost us hundreds of dollar sin productivity, particularly because most of these conversations had to happen with departments that closed after regular business hours. 10) For two months, we have the charge on our card for the installation we A) should not have been advised to buy and B) cancelled in advance by two methods! Finally, we contest it with the credit card company because we have exhausted other methods. NEVER AGAIN will I purchase from bestbuy--definitely not for an appliance or anything that requires installation but frankly because they run their business so poorly and their staff are unable to access the information they need or have the power they need to fix problems, everything is so compartmentalized and specialized that no one has any idea who is suppose to take responsibility for any given issue, it's like the government runs the place or something--it is BEYOND dysfunctional. It's APPALLING. Save yourself some time (like 8 HOURS on the phone we had to spend fixing problems and talking to people who couldn't help us) and buck up and go to a store in person for your appliance purchases. This is my biggest regret of 2011!

I like the dryer it just has a different opinoin on what is dry and what I know is dry!!!!!! Other than that it is quiet and very affordable.

Good size dryer ~ holds a lot of clothes and when they're dried they are fluffier and softer than I've ever experienced before. Great dryer!

takes 45 minutes to dry instead of 25 min from old machine.The lint trap is difficult to clean.