A:AnswerWith Accidental Damage from Handling, the damage should be covered. You shouldn't need the original packaging, but your receipt and/or Geek Squad Protection Plan ID number would be helpful to take along to the store. Please visit us online at www.geeksquad.com/schedule to make a reservation to speak with an Agent at the store about this.
A:AnswerThanks for your question and for posting! If you are looking in purchasing a contract and scheduling an appointment, you can have this taken care of in your local store. They should be able to help with both aspects of this and get everything arranged for you to have your computer tuned-up.
A:AnswerI bought my son a ipad mini about 5 years ago. So it was the first version of the ipad mini and it's not compatible with all apple apps. I bought my son a jimu robot for Christmas and the ipad mini wouldn't let me down load the app. So I had to up grade his ipad up to the ipad mini 2. Which I purchased used form bestbuy, now everything is fine. Using ISO 12.11 on the ipad mini 2.
A:AnswerWhenever I have a problem I always take it into the nearest Best Buy. They have one of the best return policies and their staff is knowledgeable and very helpful. Always I mean always get the warranty with Best Buy. They honor it with no questions
A:AnswerHi Tyler – Your Geek Squad Protection Plan does cover normal wear and tear. The specifics on how the plan will be fulfilled, be it repair, replacement, or a new part, will vary depending on the product. Please call us at 1-800-GEEKSQUAD (1-800-433-5778) to set up a reservation to visit your local Geek Squad and discuss your options.
A:AnswerI purchased a laptop for my daughter who is going off to college. I am comforted knowing that she will be able to utilize the Geek Squad near her school as well as when she is home on break.
A:AnswerIf you purchased the Geek Squad protection I would say Yes. If the product wasnt abused or i.e slammed and beat on a table or something stupid like that.
