A:AnswerLol wow how did that happen?? Honestly I don’t know I’ve only had my laptop for a month. You need to call customer service at Best Buy and have your receipt just in case.
A:AnswerYes! If you have Geek Squad protection plan that is ACTIVE, then it covers spills, breaks, and any other damage that affects your product. Bring it into your local Best Buy and go right to the Geek Squad desk. You may need an appointment due to covid. Good luck!
A:AnswerFrom what I know, it covers any accidental damage. Proving it was not internal is the issue. but if truly an accident, I believe the warranty will cover...
A:AnswerThey pretty much give you dollar value of the equipment or replacement is as close to item as possible at times depending on what it is. (In my case my monitor alien ware curve went out and they couldn't replace it so they just gave me what I paid for store credit, do remember that amount is the item not the item +plus what you paid for coverage)
I would suggest you talk to the store since they will try to repair and if not then it goes to that other point(unless its one of those items that is cheaper to just replace then fix for them)
