3-Year Accidental Geek Squad Protection

Geek Squad Protection keeps your device safe when manufacturer warranties come up short. Protect your laptop purchase with a Geek Squad Protection Plan that includes Accidental damage from handling coverage. If you drop or spill on your device during normal use, we'll cover the cost of the repair. You'll also be covered from power surges, screen defects, and hard drive failure. Plus a one-time battery replacement if the original rechargeable battery fails to hold a charge.
$259.99

Overview

Ratings & Reviews


Overall Customer Rating:
92% of customers would recommend this product to a friend (31 out of 34)

Features


Accidental Damage from Handling

If you drop or spill on your device during normal use, we'll cover the cost of your repair

Full Parts and Labor

100% of parts and labor are covered. No hidden fees

One-Time Battery Replacement

If the original rechargeable battery fails to hold a charge, we'll replace it

Repair of Normal Wear & Tear and Defects

We'll fix failures from dust, internal heat and humidity, as well as defects in materials and workmanship

Hard Drive Failure Coverage

We'll cover the cost of repair if the hard drive fails through normal use

Power Surge Repair

We'll handle the repair costs for equipment failure due to a power surge or fluctuation

Repair of Bad Pixels

We'll get your screen back to pristine condition if your pixels start looking weird or a shadow image sticks


Overall customer rating

Rating: 4.6 out of 5 stars with 33 reviews

91%of customers would recommend this to a friend

Pros

Cons

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Most recent reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    Great protection

    Posted
    SLP06
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great protection plan for my new Microsoft laptop!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Always helpful...

    Posted
    MaryAnn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Geek Squad are always helpful in my computer needs. I've used them for years. Thank you for offering this program!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Recommend getting Geek Squad protection

    Posted
    CUTiger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We did not need to use these services for this product, but I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great service!!!

    Posted
    Moni
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The money I paid for 3 year accidental protection really worth it! Having a 4 year old at home, who loves to play with my devises, my computer and the information contained will be safe.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Geek squad has always been helpful

    Posted
    Pepe17
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We always purchase the Geek Squad protection for our computers. It is excellent protection and gives us peace of mind.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great plan

    Posted
    Inks
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great plan protection, great service and amazing customer service

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Professional help

    Posted
    PaulLinda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Our last laptop, an HP, crashed after only 18 months. The Geek Squad helped us recover our data and get it installed on the new replacement (I Dell I also reviewed). We decided to buy the 3-year Geek Squad Protection Plan for the new one as well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Can't handle Alienware

    Posted
    Ness
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

    I would recommend this to a friend


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