You're excited to buy a new desktop computer — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: Are there any fees for parts and labor on covered repairs?
A: No, Geek Squad covers 100% of the parts and labor costs for covered repairs without any hidden fees.
Q: What if my screen develops a shadow image or bad pixels?
A: Geek Squad Protection will correct your screen if you have at least three stuck pixels or a ghost image that won't go away.
Q: How does Geek Squad Protection handle a hard drive failure?
A: Geek Squad Protection covers the cost of repair if your hard drive fails under normal use, however data recovery is not included.
Q: Does Geek Squad Protection cover battery replacement?
A: Yes, Geek Squad Protection includes a one-time replacement for your original rechargeable battery if it fails to hold a charge.
Q: What happens if my screen develops a shadow image or bad pixels?
A: If you experience at least three pixels stuck on the same color or a persistent ghost image, Geek Squad will restore your picture quality.
Q: How does Geek Squad Protection handle repairs if my hard drive fails?
A: If your hard drive fails under normal use, Geek Squad Protection will cover the cost of the repair, however this does not include data recovery.
Q: Will I have to pay for parts and labor for covered repairs?
A: No, Geek Squad Protection covers 100% of the costs of parts and labor for covered repairs with no hidden fees.
Q: What is covered under normal wear and tear?
A: Geek Squad will repair issues arising from normal wear and tear, such as problems with internal parts, speakers, manufacturing defects, or damage from dust, heat, or humidity.
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