“This is the second time my item malfunctions does it only work one time? Or does it have multiple uses?”

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• You can use your protection plan multiple times for same item thats connected with the geek squad plan

  Answered by Grammylove 5 years ago

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• Hi Rene. Thanks for your question! I'm sorry to hear you're running into issues again with the product. The Geek Squad Product Replacement only covers one exchange. If you didn't purchase the plan again, we may not be able to swap it out this time. We'd recommend connecting with your local Best Buy store to get started. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered by GeekSquadSupport 5 years ago

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