A:AnswerUnfortunately, the update wiped out all his apps & games; he will need to re-upload everything again. On the next update the Acer computer sends you, do not accept it; hit "no" or "remind me later". In the computer settings, there is an option to turn this off. Sorry, you will need to search for that; I don't know where to find it - as every computer is different.
I hope this helps.
A:AnswerIt should be repaired or replaced . You did yourself a favor by purchasing the protection plan. Best buy is very good on keeping their promise.
A:AnswerYes, I'm pretty sure you can extend your coverage. I know i bought a 3 year policy when I purchased my computer and most companies have allowances for extending your coverage. Check with Best Buy Customer Service, if you can ever reach them.
A:Answergeek squad protection i purchased was for a computer. but you can buy for tvs, appliances.....
thats why i buy my appliances computers and tvs at best buy, they have not let me down
A:AnswerThanks for your question! In order to schedule the transfer, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy or call us at (800) GEEK-SQUAD or (800) 433-5778.