A:AnswerMy son had an issue at college and took his computer in. They looked up our policy number by the name and phone number we had given Best Buy and there were no issues finding it.
A:AnswerNormally when you buy insurance for a PC and then it is damaged in anyway, it usually only covers the parts that were included in that pc at the time of purchase.
A:AnswerLol wow how did that happen?? Honestly I don’t know I’ve only had my laptop for a month. You need to call customer service at Best Buy and have your receipt just in case.