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You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
  • General
    • Product Name: 3-Year Accidental Geek Squad Protection
    • Brand: Geek Squad®
  • Other
    • Plan Type: GSP
    • UPC: 400064511557

You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

  • If you accidentally damage your product while handling it, we'll take care of it.: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • If there's a failure from normal wear and tear, we'll repair it.: This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
  • If your battery won't hold a charge, we'll replace it.: Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
  • If your hard drive stops working, we'll repair it.: We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.
  • If your computer won’t turn on because of a power surge, we'll fix it.: If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
  • If your screen has bad pixels or a shadow image, we'll correct it.: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
  • You'll never pay for parts and labor.: We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
  • You can transfer your Geek Squad Protection.: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
  • When something goes wrong, we're always here to help.: Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

Q: Is data recovery included in hard drive repair?

A: No, data recovery is not included in hard drive repair.

Q: Does Geek Squad Protection cover damage from power surges?

A: Yes, Geek Squad Protection covers damages caused by power surges, including those caused by lightning strikes.

Q: Can I transfer my Geek Squad Protection to someone else?

A: Yes, you can transfer your Geek Squad Protection when you sell or give the covered product to someone else, with no additional charges or restrictions.

Q: What happens if my battery fails to hold a charge?

A: If your battery won't hold a charge, Geek Squad will replace it one time.

Q: How much do I have to pay for parts and labor for covered repairs?

A: You don't have to pay anything for parts and labor for covered repairs. Geek Squad takes care of 100% of the costs.

Q: What does Geek Squad Protection cover?

A: Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Q: What is covered under normal wear and tear?

A: Normal wear and tear coverage includes problems with internal parts, speakers, manufacturing defects, and issues caused by dust, internal heat, or humidity.

3-Year Accidental Geek Squad Protection

SKU: 6451155
$449.99
Items are covered under Best Buy's Return & Exchange Promise

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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