You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: Is data recovery included in hard drive repair?
A: No, data recovery is not included in hard drive repair.
Q: Does Geek Squad Protection cover damage from power surges?
A: Yes, Geek Squad Protection covers damages caused by power surges, including those caused by lightning strikes.
Q: Can I transfer my Geek Squad Protection to someone else?
A: Yes, you can transfer your Geek Squad Protection when you sell or give the covered product to someone else, with no additional charges or restrictions.
Q: What happens if my battery fails to hold a charge?
A: If your battery won't hold a charge, Geek Squad will replace it one time.
Q: How much do I have to pay for parts and labor for covered repairs?
A: You don't have to pay anything for parts and labor for covered repairs. Geek Squad takes care of 100% of the costs.
Q: What does Geek Squad Protection cover?
A: Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: What is covered under normal wear and tear?
A: Normal wear and tear coverage includes problems with internal parts, speakers, manufacturing defects, and issues caused by dust, internal heat, or humidity.
Q: Does the protection plan cover dents to top of laptop cover?
A: undefined
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.