A:AnswerGood question, but I don't know the answer. I can hardly wait to see the answer. I have Geek Squad coverage because I am not a Geek trained person. Right now I am struggling with an eero router with no manual, or at least not one in non-geek language and in a font that is for the visually impaired. I am shortly going to try installing a Ooma Telo which did come with a manual - readable and appears to be fairly simple, it will serve as my landline, again no Geek Squad assist. I sure miss my Geek Squad.
A:AnswerThis is always a gray area. Reading all the fine print and figuring out the terminology almost requires an engineering and lawyer background. If geek squad warranties their work and you got the time to demand service if they don't, let them do it. Personal view is send back to Lenovo and let them do. You can still be left with problems that even a lawyer can't fix. Read the warranty clauses, ram upgrades are sort of considered normal practice an you can do them. But if you mess it up. Break the motherboard and that could mean by by computer.
