A:AnswerHi Nancy, thank you for your great question! In certain circumstances, should the freezer or refrigerator fail, your Geek Squad Protection plan will cover a certain monetary amount of food spoilage. There is a form located on our website that you fill out to get reimbursed. You can visit https://www.bestbuy.com/site/geek-squad-protection/appliance-protection-plans/pcmcat280100050013.c?id=pcmcat280100050013 to view detailed information regarding our Geek Squad Protection for appliances including the form for food spoilage.
A:AnswerIn my case the geek squad protection ran concurrently with the machines original warranty. It did not start at the end of the original warranty. Apparently the geek squad warranty covers some things that the original warranty doesn't. I think the original warranty was one year.
A:AnswerWe appreciate that you took the initiative to share this with us. It’s always frustrating when tech doesn’t work the way we expect it to, and it sounds like you need to get your device up and running right away. We have Agents standing by to help! For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHey, Joe! Thanks for asking about Geek Squad Protection for appliances. You'll be able to see an overview of the benefits of these plans at the following page: https://www.bestbuy.com/site/geek-squad-protection/appliance-protection-plans/pcmcat280100050013.c?id=pcmcat280100050013
If you have any additional questions, feel free to call us at 1-800-433-5778!
A:AnswerIf I'm not mistaken...I believe that SEARS does maintenance with their warranties...but, 'm not sure if Best Buy's warranties COVER maintenace. Just incase I'm wrong. Give G. Squad a call at 1-800433-5778 to find out for sure. Have a great day!
A:AnswerI bought my warranty when I bought the appliance so it was already activated once I recieved the appliance. They have great service we with the geek squad
A:AnswerI haven’t had this problem with this machine but I did have it with a previous machine so maybe this will help. Mine wouldn’t lock and I got the same error message. Mine was a top loader so I leaned on the top and put some weight on and it was able to lock and worked good. Try that and if it works then the top is not going down all the way. If not then maybe it is going down too far.
A:AnswerHow do I transfer Geek Squad Protection to someone else?
If ownership of the product has changed and/or the responsibility for the Plan has changed, we will, without charge, update our records to reflect the transfer of ownership and/or responsibility for the Plan. However, a Plan cannot be transferred from one product to another except for cases in which you receive a replacement product from the manufacturer. For more assistance, call 1-800-GeekSquad (1-800-433-5778) or visit your local Best Buy store.
A:AnswerThis is part of preventative maintenence. It is something that should be done by the owner at least monthly to keep a dryer working at its potential.
A:AnswerYou need a new control board and are having drainage issues. Are you sure the door Is not locked? Because once the cycle starts it automatically locks. If you hit pause the door should unlock.
