5-Year Standard Geek Squad Protection

5-Year Standard Geek Squad Protection
$159.99
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Overview

Ratings & Reviews


Overall Customer Rating:
98% of customers would recommend this product to a friend (898 out of 925)

Features


In-Home Service

We'll visit your home to repair large appliances

Normal Wear and Tear

We fix failures from dust, internal heat and humidity, plus defects in materials and workmanship

Extended Coverage for Major Parts

An additional three or five years of coverage is provided beyond themanufacturer's warranty period, depending on the length of the plan purchased

Reinstallation

We'll reinstall your repaired device if we originally delivered and installed it

Power Surge Repair

We'll handle the repair costs for equipment failure due to a power surge or fluctuation

Transferable

Anyone you give the covered product to will be able to obtain service under the Protection Plan. No additional charges or restrictions apply

Convenient Claim Support

We're here for you if something goes wrong


Overall customer rating

4.7
98%
would recommend to a friend

Pros

Cons

Most recent reviews

See all customer reviews
  • Rating: 4 out of 5 stars

    Product security guaranteed.

    Posted
    Nylla
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Comes in very handy in times of need. Protection, installation & repair in a professional way. Must have for every purchasrd product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Helped me with my decision.

    Posted
    belle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I actually found the dryer a bit cheaper elsewhere, but the protection plan information was not up to date on the website. When I got the actual information, it was more expensive than Geek Squad. Since I have used Geek Squad for my computer for years, I trust them and now will buy all major appliances from Best Buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I trust Geek Squad.

    Posted
    belle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far, I have not had to use them for appliance repair, but since I trust them, I will always purchase them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Found a great deal at the store

    Posted
    buythebest
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Geek Squad Squad crew is great but the scheduling and management and needs some work in as much as they need to be able to be contacted easier and schedules need to be more flexible

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    don't miss your appointment

    Posted
    ireview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Geek Squad protection; good peace of mind.

    Posted
    VonKelsa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is nice knowing that I have coverage for today's sub-standard manufacturing practices. I would never even think of not covering my electronics purchases w/ the Geeks!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Owner

    Posted
    Michelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have never had to have them do anything but answer a question. They were very friendly and knowledgeable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Buy

    Posted
    Weeble
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's all a good to have insurance on appliances. For the incoming days, months, years.

    I would recommend this to a friend


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