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Sounds like you have a repair issue. Try looking into warranty service.
Sorry, there was a problem. Please try again later.Hi Easternshoreguest, Please check the link below for further troubleshooting. https://us.en.kb.sony.com/app/answers/detail/a_id/42709/p/46871,74233,74650/c/65,66/kw/on%20and%20off Thanks. >Joffrey
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