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Hi Kiki. Thank you for your great question! During the Geek Squad Protection period, the protection will fully cover the product for the repairs. Once it's outside, it's more than likely a "pay out of pocket" scenario. I hope this helps. If you have any specific questions on a potential repair, we'd recommend connecting with your local Best Buy's Geek Squad. You can find information about your local store at www.bestbuy.com/storelocator.
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