A:AnswerGreat question. Our Geek Squad Protection plans are meant to be a means to protect your investment in case something malfunctions or breaks unexpectedly. You would not be able to trade in your device through a Geek Squad Protection plan. If you would like more information, the full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
A:AnswerDon’t believe it. I was told the geek squad protection would cover you for everything except fire, theft, or if you lost it. I just went in and they told me I wasn’t covered when my dog chewed up my wireless headphones.
A:AnswerHi Bob. Thanks for your question! We'd like to hear about the product specifically. It can vary depending on the product in question. We would need more specifics. You can either get in contact with your local Best Buy or call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information.
