A:AnswerOrder the new TV while I was in bed with a broken hip TV arrived broken. I paid for the extra warranty. I called them. They said not a problem. Return our TV and we'll send you another TV I said cool. I return their TV well. My brother did that day. They refunded it to a gift card. That was thrown away. Nothing I could do about ithey laugh. Online manager and store manager would do nothing for me.
A:AnswerRight in the store at any geek squad. Show proof of purchase with the TV and all the accessories and they will get right to it. Nothing is better than Geek Squad and their warranties.
A:AnswerHope you didn't use a gift card to get it. That's what I did. They said they were sending me a new t. V. No I guess couldn't get it so they just put it back on the gift card. That's in the garbage tongue and then told me. Oh sorry, that's our policy. That's your policy. You didn't ask me. You just didn't have to told you. It was purchased on a gift card. I don't have a credit card. I'm not on that high level. On top of that, that was a present. Snow , I got a room , no tv hip so museum
A:AnswerYou definitely need to purchase the warranty it starts immediately if you go with a manufacturing warranty it is up to you to get the TV to the manufacturer for repair with the added warranty someone will come to your home quickly repair it or most likely usually replaces it
A:AnswerGeek Squad will only service the TV after the one year manufacturer's warranty runs out, and ONLY if you have purchased an extended warranty with a couple of weeks after purchasing the product!
This means that you are buying a warranty product that won't go into effect for an entire year, and the store won't help you resolve your issues!
A:AnswerYour TV should still be under Samsung’s Manufacture Warranty if was purchased during the First Year. Again call 1(800)433-5778 Geek Squad if your TV is 42” and above. Probably needs a Mainboard and Panel
A:AnswerWell, the Government has warranty sales by vendors under review as to when a product warranty ends then the added warranty should start, many start same time as manufacturer warranty starts. I feel you loose 1 year out of that 5 year as Geek squad tells you to call manufacturer first, I feel the sales person who sold me that they do a better job and use them from 1st year not manufacturer, but seems Geek Squad has a different version of who repairs first. That is why the government is getting involved as the complaint has reached the level that government is getting involved in rewriting the law
A:AnswerI had a similar issue with a different tv but it was also with an Xbox series x, going into video settings on the console I turned on “allow YCC 4:2:2” which allows games and apps to support YCC4:2:2 encoding, which may solve problems with displaying 4K on some TVs. If your tv has 4K settings that can be turned off that might help the issue too. If your tv is trying to upscale the resolution from a regular ps4 which only allows HD 1080p that could be the issue but if it’s the ps4 pro then 4K is available. My best advice would be to look through your setting on the ps4 itself, especially for the YCC 4:2:2 setting and the tv settings to enable or disable the 4K settings depending on if you have the regular ps4 or the ps4 pro
