A:AnswerHi there. Thanks for your question. We'd like to know more about what you're asking so we can try to assist. We'd recommend getting in contact with your local store who should have this answer. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerHi Hank. Thanks for your great question. You can only purchase the 5 year protection on a TV purchased through us. A membership like Total Tech Support can definitely help with diagnosing and discounting repair on a device that isn't purchased through us otherwise. Keep in mind, we do price match other retailers so if you're looking at a TV we sell as well, that may be the easiest. I hope this helps. If you have further questions, please reach on out to us.
A:AnswerThanks for your question! We do offer our Total Tech Support Membership that covers devices regardless of where they were bought. You can learn more about our Total Tech Support program at www.bestbuy.com/totaltechsupport.
A:AnswerThat is covered under your protection plan. You can bring your tv into Best Buy and they will replace it for you. They can look up your protection plan through your account.
A:AnswerHi there. Thanks for reaching out about this. We'd like to know more about what happened to see how we can help out. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi there. Thanks for reaching out about this. The protection plans that we offer on our TV's must be bought at the time of purchase. We'd like to know more about what you're looking for to see if we can do anything. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerThanks for your question! The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For support with your TV, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi Benji. Thanks for reaching out about this. I'm sorry to hear about the Vizio TV! We would be happy to see what we can do for you. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Frank. Thanks for your great question. Absolutely. We'll still cover that TV. It's more-so tied to the product than your address. We'll definitely want to get it changed to the new location when you do move. So when that time comes, give us a call at (800) GEEK-SQUAD or (800) 433-5778 to make the swap.
A:AnswerHi there. Thanks for reaching out about this. I apologize for that odd cirucumstance. We'd love to see how we can help. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Tiffany. Thanks for your great question! It can vary from person to person. We'd be happy to look into this with you and double check. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
A:AnswerThanks for your question, Ken! Depending on the plan, a broken controller may fall under its protection. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. For support with processing or specific questions regarding your plan, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thanks for reaching out to us about this. I'm sorry the phone screen is cracked! We'd like to look into your protection with you and see if we can get your phone fixed up. Please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
A:AnswerHi Tad. Thanks for reaching out to us about this. That's a valid question to ask. We definitely do not plan on going out of business any time soon but will continue to take care of our customers as best we can no matter what. If you have any further questions or need help, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
