“My LG washtower malfunctioned and the washer went out. The techincian came out twice and tried to replace two parts. He then diagnosed that we need a part that is back-ordered. What options do I have with my protection if they cannot get the right part?”
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The same thing happened to me the only difference with me was they didnt fix it they brong me another brand new one so if you have a 3 year protection plan you should b e able to recive a new one
Sorry, there was a problem. Please try again later.BestBuy will determine what's a reasonable time for a back ordered part, and if they deem that the appliance can't be fixed they will give you a credit (price you paid for the appliance) so you could purchase a replacement.
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