Hi, I bought a tv and a wall mount from Best Buy, I also paid for the wall mount to be installed, Will the installers take down my old wall mount or do I have to remove the old tv and wall mount before they arrive? null

Question

MrCrown · Accepted Answer

Depends on the service you bought, they’ll do it. If not included, you can pay them when they come.

GeekSquadSupport · Answer

Hi there. Thanks for reaching out to us about this. We should be able to take down the old TV and mount when we come out there. However, we should get that information added to the notes on the order. If you could, please either connect with your local Best Buy or call us at (800) GEEK-SQUAD or (800) 433-5778 so we can get it updated.

Answered by GeekSquadSupport 6 years ago

“Hi, I bought a tv and a wall mount from Best Buy, I also paid for the wall mount to be installed, Will the installers take down my old wall mount or do I have to remove the old tv and wall mount before they arrive?”

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