A:AnswerHi Brandon - ice size adjusts the amount of time the unit trickles water over the evaporator fingers. The other factor that determines ice size is water temperature. If the water is warmer the ice will be smaller, i.e. you can make smaller ice cubes by using warmer water and the shorter time cycle (small ice cube setting).
A:AnswerHello Shawn, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Compact Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.
A:AnswerYou can leave the ice maker running or unplug it. It's your choice.
Be advised that the ice storage area is not refrigerated and the ice will melt.
A:AnswerIt has a full sensor and will turn red light in when the tray is full, will stop making new ice and as the old ice sits and melts will turn back on and make more ice when sensor is clear again.
A:AnswerThank you for reaching out to us. For your question to be answered properly, please contact Curtis International at 800-968-9853. They possess all of the information needed to assist you. - Damon
A:AnswerHi - have you cleaned the unit?
Is the unit on a firm level surface?
If the issue persists, for warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.
A:AnswerNo water supply connection, need to fill manually so as not to overfill which can cause water level to reach the ice tray and melt the ice as it’s made. There is no auto shutoff to the water level
A:AnswerHey, sandy1952! If for some reason you experience difficulty with your compact icemaker, please contact our partners at Curtis International at support@curtiscs.com or 1-800-968-9853; 8:00am to 12am Eastern Time, 7 days a week for further assistance. ~Courtney
A:AnswerThanks for reaching out, Meg1! Our Compact Ice Makers are best handled by Curtis International, LTD. So that you are able to get the correct answer to your inquiry, we recommend contacting them directly at 1-800-968-9853 at your convenience. -Ciara
