“My chrome book keeps shutting down.I have the power cord plugged into the usb port and the battery still drains, it won't turn back on.”

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• Sorry to hear this Darlene. If the Chromebook will not power on either on battery or AC power then it will need service to fix this issue. Please contact Acer support for assistance with this; contact information is posted here: https://www.acer.com/ac/en/US/content/service-contact

  Answered by TeamAcer 8 years ago

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• I would try contacting acer support 1st.

  Answered by dgolden 8 years ago

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