“The temperature of the CPU is at 90 C when I only watch online videos. Plus it turned off and was so hot it could melt plastic. I should go back and change it for a new one or just update the drivers solves it?”

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• go into the bios and set the tcc offset to 15 or 10 will fix temp issues.

  Answered by packersfan036 3 years ago

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• Make sure to update the firmware on it. Also, changing the display to 60hz instead of the default 360hz will drop the temps also. The Ryzen processors from this gen are ok at 90 degrees, but I understand why you don’t like the high temps.

  Answered by Computerguy 3 years ago

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• We are sorry for this experience. Please reach out to the Dell technical support team to review, diagnose the root cause and sort out the heating issue. They are available 24/7 on Facebook and Twitter(@Dellcares).

  Answered by YourDellTeam 3 years ago

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