“Just got this speaker. Hit the on button for 5 sec and get the message and flashing red light. Can't get it to pair. The red light has been flashing for hours. Any suggestions???”
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Follow the instructions and make sure your Bluetooth is on connected to it
Sorry, there was a problem. Please try again later.The sync signal is blue and red flashing, So it will not sink to your device. good light.
Sorry, there was a problem. Please try again later.Hi there - Thank you for your question. The red light means the speaker needs to be charged. Please charge the speaker for 2-4hours and then restart the powering on process again. If this does not fix the issue, please reach out to us on our social media channels (Facebook: @alteclansing, Instagram: @alteclansingoffical), by phone at 1-855-292-4087 or by e-mail at [email protected] and we'd be happy to assist you!
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