Amazon Echo Dot (2nd Gen) Smart Speaker Far Field Voice Control White I bought yesterday second hand at goodwill and I am having issues pairing my device what am I doing wrong??? null

Question

pamela · Accepted Answer

No

good · Answer

go to Amazon and create an account

Producerchick · Answer

Be sure to hold the button with a white dot on it until the ring changes colors. Also be sure that the Alexa app and your device is updated to the latest software because that can also cause issues. Try standing close to the device with your phone as it is pair. You may also consider restarting both the dot and phone before trying to pair. In the app you may also want to check to make sure it is not reported stolen or attached to another amazon account because those things can cause issues. You can call amazon's customer service and give them the DSN # and have them check for you as well.

Answered by Producerchick 1 year ago

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“Amazon Echo Dot (2nd Gen) Smart Speaker Far Field Voice Control White I bought yesterday second hand at goodwill and I am having issues pairing my device what am I doing wrong???”

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