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Hi Bill! If this is a new tablet you purchased recently, the Fire HD 8 comes with a 90 day limited warranty through Amazon in addition to Best Buy's normal return policy. For an older device, I would suggest bringing it into a local Best Buy and seeing if they can help you figure out whats going on. Sometimes it could just be a faulty charger or a bad charging cable, and they can help you find a replacement the same day in store. I hope that helps, have a great rest of your day!
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