1-2 of 2 Answers
Amazon requires you to have an adult profile on the kids tablet. You should still be able to access your profile on the Samsung as well. Go to Manage Devices in the Amazon website.
Sorry, there was a problem. Please try again later.Hi! Thanks for your question. You can ensure that the Kids Fire HD8 Pro is signed into the correct account on the Parent Dashboard on Amazon.com. If you are logged into the App on the Samsung Tablet (which is not an Amazon device) or in the web browser you may be able to see some of the kids content from your account. On the Parent Dashboard, ensure that the Fire HD8 Kids Pro is listed under the correct child's profile of your choice! Hope that helps!
Sorry, there was a problem. Please try again later.
