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Hey Tweetbird82! Here are some troubleshooting steps you can follow to help fix the issues. 1. Make sure that your environment isn't too hot or too cold (tablets are sensitive to extreme temperatures). 2. Disconnect your device from charging equipment, such as the power adapter and cable. If you're using a wireless charging dock or mat, remove the tablet. 3. Press and hold the power button for 40 seconds or until your device restarts. 4. Reconnect your device to charge; plug in the cable to the power adapter and your device then plug the adapter into an outlet. The LED on most wireless chargers is solid white when charging. If your tablet still isn't charging, you may be eligible for a warranty replacement. I hope that helps! Have a great day!
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